Mobile banking is gaining prominence as an innovative delivery channel for financial
services, especially in develo** countries where access to banking services is low. Mobile …

There is a growing literature on teenage and young adult users' attitudes toward and
concerns about online privacy, yet little is known about older adults and their unique …

As news headlines report on high‐profile online privacy breaches and the potential negative
consequences for users, users are becoming concerned about their privacy. While much …

Purpose This conceptual paper explores gaps in bank privacy protection practices and
advocates for banks to integrate market-oriented (MO) approaches in their corporate digital …

Data privacy is a threat to the future of e-commerce. Consumers face a dilemma in balancing
the risks and benefits associated with online privacy, leading to a phenomenon termed the …

Though online banking has become more pervasive in US society, little research has
examined how different generational cohorts perceive and use online banking. This study …

ABSTRACT A charitable organisation, responding to the internet's increasing role in
individuals' lives, use online crowdfunding platforms to solicit monetary donations. But due …

Purpose Generative artificial intelligence (GenAI) has progressed in its ability and has seen
explosive growth in adoption. However, the consumer's perspective on its use, particularly in …

Background: A relationship marketing approach to the management of business
relationships can enhance overall customer satisfaction and reduce economic risks, such as …

The internet brought a diffusion of technology in the banking arena. Two of the personal
devices which aid this phenomenon are the computer (website) and smartphone (web …