Emotional labor has been an area of burgeoning research interest in occupational health
psychology in recent years. Emotional labor was conceptualized in the early 1980s by …

The authors conducted a theoretical review of the change readiness literature and identified
two major limitations with this work. First, while there is substantial agreement about the key …

Purpose This paper examines the effect of job satisfaction on job performance among
physicians in Iraq's public hospitals. It also determines the mediating role of job satisfaction …

This study proposed that transformational leaders use various behaviors to provoke
followers' organizationally beneficial behaviors (eg, better task performance and hel** …

The study surveyed 506 employees in the United States to test the effect of internal
communication (ie, corporate-level symmetrical and leadership-level responsive …

Teacher enthusiasm is a key factor of effective teaching, favouring teachers' well-being and
instructional behaviour, and students' cognitive, emotional, and motivational outcomes …

Our meta‐analysis of emotional intelligence (EI) demonstrates that: First, all three types of EI
are significantly related to job satisfaction (ability EI:=. 08; self‐report EI:=. 32; and mixed …

Performance pressure focuses employee efforts toward enhanced performance. It is unclear,
however, whether performance pressure serves as a productive or unproductive strategy for …

Purpose The purpose of this paper is to examine the relationships between perceived
organizational support, employee engagement, employee performance and affective …

Virtually no research has examined the role of emoticons in commercial relationships, and
research outside the marketing domain reports mixed findings. This article aims to resolve …