Anthropomorphism-based artificial intelligence (AI) robots typology in hospitality and tourism

FE Saputra, D Buhalis, MM Augustyn… - Journal of Hospitality …, 2024 - emerald.com
Purpose Anthropomorphism plays a crucial role in the deployment of human-like robots in
hospitality and tourism. This study aims to propose an anthropomorphism-based typology of …

Being a member of global community: the effect of Chinese brand origin salience on global identity perceptions and brand evaluations

Z Shi, X Zhang, C **, Q Huang - Journal of Product & Brand …, 2024 - emerald.com
Purpose Given that Chinese brands and products are widespread in the global market, this
paper aims to examine the effect of Chinese brand origin salience (vs not) on brand …

Cultural Variation in Attitudes Toward Social Chatbots

DP Folk, C Wu, SJ Heine - Journal of Cross-Cultural …, 2023 - journals.sagepub.com
Across two studies (Total N= 1,659), we found evidence for cultural differences in attitudes
toward socially bonding with conversational AI. In Study 1 (N= 675), university students with …

Human, I know how you feel: Individual psychological determinants influencing smartwatch anthropomorphism

H Makady - Journal of Technology in Behavioral Science, 2024 - Springer
Smartwatches are one of the increasingly ubiquitous smart devices in our lives today.
However, unlike other devices, they are closely connected to their user with non-verbal …

It makes me happy: anthropomorphism increases consumer preference for healthy food

Y Zhao, S Zhou, Q Kang - British Food Journal, 2024 - emerald.com
Purpose People frequently experience a conflict between immediate pleasure and long-term
health when consuming healthy food. This study investigates how anthropomorphizing …

The Impact of Consumer Socioeconomic Status on Their Preferences for Human Versus Robot Service Agents in Luxury Shop** Contexts

W Zhong, F Gao, L **a - Journal of Consumer Behaviour, 2025 - Wiley Online Library
Service industries are increasingly utilizing service robots to substitute or collaborate with
human service providers. Extant literature mainly focuses on studying the usability of service …

Cross-cultural differences in the effects of the ambient scent on in-store behavior: the role of companionship

S Chatterjee, P Bryla, MI Saleh - Decision, 2024 - Springer
While previous studies have examined the influence of store atmospherics and social factors
independently, limited research has investigated their synergistic impacts across cultures. In …

Anthropomorphic Intelligent Personal Assistants: A Cross-Cultural Market Overview in the Automotive Domain

D Sogemeier, T Hekele, N Damm, F Naujoks… - Adjunct Proceedings of …, 2024 - dl.acm.org
Anthropomorphism in product marketing is particularly prevalent in Eastern versus Western
marketplaces, potentially driven by a cultural preference. This trend may extend to the …

[PDF][PDF] Motives for building relationships between Generation Z customers and businesses via YouTube in Poland and Great Britain

O Ławińska, A Korombel - Journal of Management and Financial …, 2025 - bibliotekanauki.pl
The aim of the article was to identify and assess the motives for building relationships
between Generation Z customers and businesses via YouTube in Poland and Great Britain …

Anthropomorphism

C Baumgarth - Elgar Encyclopedia of Consumer Behavior, 2024 - elgaronline.com
This is the definition of 'Anthropomorphism'in the book 'Elgar Encyclopedia of Consumer
Behavior'. Modern commercial landscapes are characterized by rapidly evolving markets …