Two decades of M-commerce consumer research: A bibliometric analysis using R biblioshiny

P Thangavel, B Chandra - Sustainability, 2023 - mdpi.com
The aim of this study is to consolidate the state of mobile commerce consumer research from
2001 to 2022. Based on a systematic literature review employing a bibliometric technique …

Understanding impulse buying in mobile commerce: An investigation into hedonic and utilitarian browsing

X Zheng, J Men, F Yang, X Gong - International journal of information …, 2019 - Elsevier
Growing evidence shows that mobile commerce will increase consumers' impulse buying
behavior. However, existing study examining the impact factors on individuals' impulse …

The influence of e-banking service quality on customer loyalty: A moderated mediation approach

A Shankar, C Jebarajakirthy - International Journal of Bank Marketing, 2019 - emerald.com
Purpose Providing high-quality e-banking services is considered a basic strategy for
attracting and retaining customers with electronic-banking platforms. The purpose of this …

Antecedents of trust and continuance intention in mobile payment platforms: The moderating effect of gender

Z Shao, L Zhang, X Li, Y Guo - Electronic commerce research and …, 2019 - Elsevier
Drawing upon trust and innovation diffusion theories, our study develops a model to
examine trust building mechanisms in the third-party mobile payment platforms. In particular …

Explaining customer's continuance intention to use mobile banking apps with an integrative perspective of ECT and Self-determination theory

RR Kumar, D Israel, G Malik - … Asia Journal of the Association for …, 2018 - aisel.aisnet.org
Digital payments evolve as the next generation system to take over the global commerce
landscape in the same manner in which internet and mobile telephony had dominated the …

Continuance adoption of mobile-based payments in Covid-19 context: an integrated framework of health belief model and expectation confirmation model

S CC, SK Prathap - International Journal of Pervasive Computing and …, 2020 - emerald.com
Purpose Shifting to mobile-based banking transactions from physical banking transactions
can be considered as a social distancing mechanism, which helps to prevent the spread of …

[HTML][HTML] Positive and negative word of mouth (WOM) are not necessarily opposites: A reappraisal using the dual factor theory

M Talwar, S Talwar, P Kaur, AKMN Islam… - Journal of Retailing and …, 2021 - Elsevier
Prior research has not systematically investigated the enablers and inhibitors in conjunction
to measure consumer behavior toward mobile wallets (m-wallets), focusing either on the …

[HTML][HTML] Point of adoption and beyond. Initial trust and mobile-payment continuation intention

S Talwar, A Dhir, A Khalil, G Mohan… - Journal of Retailing and …, 2020 - Elsevier
Initial trust represents the trust that develops upon first use of a product. It is built on the basis
of the net effect of factors that stimulate as well as inhibit it. Future transactions require less …

Why people participate in the sharing economy: an empirical investigation of Uber

ZWY Lee, TKH Chan, MS Balaji, AYL Chong - Internet research, 2018 - emerald.com
Purpose The purpose of this paper is to examine the effects of inhibiting, motivating, and
technological factors on users' intention to participate in the sharing economy …

Mobile banking service quality and customer relationships

M Arcand, S PromTep, I Brun… - International Journal of …, 2017 - emerald.com
Purpose The purpose of this paper is to investigate the multidimensional concept of mobile
banking service quality (security/privacy, practicity, design/aesthetics, enjoyment and …