Measuring brand equity

KL Keller, TO Brexendorf - Handbuch Markenführung, 2019 - Springer
Building a strong brand with significant equity provides a host of benefits for firms.
Understanding the sources and outcomes of brand equity provides managers with …

Lean production: literature review and trends

NVK Jasti, R Kodali - International Journal of Production Research, 2015 - Taylor & Francis
The purpose of this paper is to perform the analysis of literature review of lean production
(LP). The analysis involved studying 546 research articles published from 1988 to 2011 in …

La résistance du consommateur: proposition d'un cadre d'analyse

D Roux - Recherche et applications en marketing (French …, 2007 - journals.sagepub.com
La résistance du consommateur a fait l'objet d'un développement récent mais significatif en
marketing. La variété des recherches et l'absence de cadre théorique appellent cependant …

A study on the effects of social media marketing activities on brand equity and customer response in the airline industry

EJ Seo, JW Park - Journal of Air Transport Management, 2018 - Elsevier
This study analyzes the effects of social media marketing activities (SMMAs) on brand equity
and customer response in the airline industry. A survey was conducted with a total of 302 …

The effect of social media usage characteristics on e-WOM, trust, and brand equity: Focusing on users of airline social media

EJ Seo, JW Park, YJ Choi - Sustainability, 2020 - mdpi.com
Brand equity is a valuable intangible asset for companies, yet is increasingly difficult in
managing in an era with hard to control social media. The purpose of this study was to …

The influence of social media interactions on consumer–brand relationships: A three-country study of brand perceptions and marketing behaviors

S Hudson, L Huang, MS Roth, TJ Madden - International journal of …, 2016 - Elsevier
Companies are increasingly allocating more of their marketing spending to social media
programs. Yet there is little research about how social media use is associated with …

Confiance interpersonnelle et engagement: une réorientation béhavioriste

J Frisou - Recherche et Applications en Marketing (French …, 2000 - journals.sagepub.com
La relation entre confiance interpersonnelle et engagement est devenue depuis les travaux
de Morgan et Hunt (1994) le modèle cognitif de référence du marketing relationnel. Cet …

Brand evaluation, satisfaction and trust as predictors of brand loyalty: the mediator-moderator effect of brand relationships

C Veloutsou - Journal of Consumer Marketing, 2015 - emerald.com
Purpose–This paper aims to examine whether the strength of positive brand relationship can
either mediate between trust, satisfaction, attitude towards the brand and loyalty or moderate …

Students as customers in higher education: The (controversial) debate needs to end

M Guilbault - Journal of retailing and consumer services, 2018 - Elsevier
Even though marketing in higher education is well established there is a continued
(controversial and at times emotional) debate about who the customer is with many still …

Students as customers in higher education: reframing the debate

M Guilbault - Journal of Marketing for Higher Education, 2016 - Taylor & Francis
Even though marketing in higher education (HE) is well established, there is a continued
debate about who the customer is, with many still not accepting that students should be …