[HTML][HTML] Identification of benefits, challenges, and pathways in E-commerce industries: An integrated two-phase decision-making model

S Gupta, PS Kushwaha, U Badhera… - Sustainable Operations …, 2023 - Elsevier
The e-commerce industry has seen significant growth over the past decade as it focuses on
convenience and accessibility, leading to a surge in online shop** with more and more …

Classification and synthesis of quality approaches in e‐government services

C Halaris, B Magoutas, X Papadomichelaki… - Internet …, 2007 - emerald.com
Purpose–The purpose of this paper is to present a multi‐faceted summary and classification
of the existing literature in the field of quality of service for e‐government and outline the …

e-GovQual: A multiple-item scale for assessing e-government service quality

X Papadomichelaki, G Mentzas - Government information quarterly, 2012 - Elsevier
A critical element in the evolution of governmental services through the internet is the
development of sites that better serve the citizens' needs. To deliver superior service quality …

Success factors for destination marketing web sites: A qualitative meta-analysis

YA Park, U Gretzel - Journal of travel research, 2007 - journals.sagepub.com
Destination marketing organizations invest considerable amounts of money in the
development of Web sites as part of their overall promotion efforts. With increasing pressure …

[HTML][HTML] Assessing the quality of web sites

L Hasan, E Abuelrub - Applied computing and informatics, 2011 - Elsevier
This paper reviewed the most recent evaluation criteria methods which were used in
different e-business services. Furthermore, it proposes general criteria for evaluating the …

Framework for a global quality evaluation of a website

Á Rocha - Online information review, 2012 - emerald.com
Purpose–This paper aims to propose a high‐level structure for a global quality evaluation of
a website. This structure is based on the characteristics, sub‐characteristics and attributes of …

Measuring web site quality for online travel agencies

YA Park, U Gretzel, E Sirakaya-Turk - Journal of Travel & Tourism …, 2007 - Taylor & Francis
Online travel agencies face increasing levels of competition and, thus, experience an ever
greater need to evaluate the effectiveness of their Web sites. This study examines the …

[HTML][HTML] Indicators of website features in the user experience of e-tourism search and metasearch engines

TD Vila, EA González, N Araújo Vila… - Journal of theoretical …, 2021 - SciELO Chile
VILA, Trinidad Domínguez; GONZALEZ, Elisa Alén; ARAUJO VILA, Noelia y FRAIZ BREA,
Jose Antonio. Indicators of Website Features in the User Experience of E-Tourism Search …

Communicating sustainability: An operational model for evaluating corporate websites

A Siano, F Conte, S Amabile, A Vollero, P Piciocchi - Sustainability, 2016 - mdpi.com
The interest in corporate sustainability has increased rapidly in recent years and has
encouraged organizations to adopt appropriate digital communication strategies, in which …

Evaluating web sites: exploiting user's expectations

M De Marsico, S Levialdi - International journal of human-computer studies, 2004 - Elsevier
A new goal-based approach to measure usability of web sites is presented, strongly taking
into account the customers' expectations, which are often hardly foreseeable as a whole …