It is often assumed that a greater level of accountability will positively affect the performance
of public organizations; however, this relationship has not been studied extensively in public …

Purpose The objectives of this study were to verify and group the unintended consequences
(UCs) of performance evaluation systems (PESs) reported by empirical studies in the …

Using agency and stewardship theories, this article investigates conditions that affect the
impact of performance management in the ministerial steering of agencies. Agency theory …

Accountability mechanisms have been widely applied to public agencies to achieve
intended goals since 'new public management'paradigm. However, our understanding of the …

This study reviews accountability's nature, conceptualization, antecedents, and
consequences. It shows that accountability studies in the public administration field are …

This article examines the knowledge gaps in public-private partnerships (PPPs) for
infrastructure, and the preferred knowledge management approach for public managers to …

ABSTRACT A challenge for governments contracting out public services is holding
accountable contractors who fail to meet agreed-upon standards. In social services, contract …

Purpose–The purpose of this paper is to present the results of contract management process
maturity assessments in the US Navy using a process capability maturity model. The …

Governments disclose performance information to citizens on the assumption that doing so
helps improve public accountability. The previous literature implies that citizens' …

Contracting out services in the public sector should convey efficiency gains compared to the
in-house delivery of these services because of the competition element. However, results …