This research is motivated by the concept of online banking or Internet banking where
consumers aren't required to visit a bank branch to complete most of their basic banking …

The growth of technology in recent years and the increased use of digital platforms has
boosted e-commerce, where digital banking stands out in this research. The present study …

The crowdfunding phenomenon in Africa is somewhat lagging other regions and is still at its
infancy. Despite the relatively slow adoption of crowdfunding in Africa, it is often regarded as …

Purpose The purpose of this paper is to examine the dimensions of e-service quality, its
effects on e-satisfaction and e-trust and its impact on behavioural and attitudinal loyalty in …

Purpose The purpose of this paper is twofold: first, the authors empirically examine the effect
of the perceived values of mobile banking (MB) applications on customers'e-trust, e …

Purpose This study aims to investigate the role of e-service quality and e-trust for achieving
e-loyalty among digital library users in the digital economy. The current study examined the …

Purpose The purpose of this study is to explore the factors that help in building e-loyalty
towards online retailers. Internet has brought the world market into a single platform …

The purpose of this study is evaluating new decision factors which affecting users' behaviour
intention and actual usage towards e-banking. In this research, the TOE framework is …

Despite a plethora of research studies on service quality, in general, and electronic (e)
service quality, in particular, studies often focus on either understating the dimensions of e …

The significant growth of online shop** makes the competition in this industry become
more intense. Maintaining customer loyalty has been recognized as one of the essential …