It is impossible to produce quality products and services without quality people and
processes. Services in general are intangible and cannot be fully owned by consumers …

High consumer value creates customer loyalty. This is the basis for consumers to be able to
buy products or services from the same place repeatedly and not switch to other competing …

The existence of very busy peak periods is a problem in itself for service marketing. From the
data above, it can be said that many outlets do not necessarily have high consumption value …

Pada perkembangan dunia bisnis saat ini, perusahaan bisnis tidak dapat terhindar dari
berbagai risiko yang mungkin dihadapi. Risiko merupakan sesuatu yang berhubungan …

Abstract Service is an intangible task that satisfies the needs of consumers or business
users. From the data above, it can be said that many outlets do not necessarily have high …

This study aims to analyze the effect of brand image and product quality on customer
satisfaction at Starbucks Coffee Manado. The approach in this study, using research with a …

This research aims to identify a family business resilience model by considering
anthropomorphism factors, innovation capabilities, and Islamic business ethics amidst …

Buku Model Keputusan Investasi: Pendekatan Praktis untuk Mengelola Risiko dan
Pengembalian adalah panduan komprehensif yang dirancang untuk membantu mahasiswa …

If not controlled, this can have a negative impact on the company, because many customers
feel dissatisfied. Service businesses place great importance on the human element. High …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …