Authentic omnichannel: Providing consumers with a seamless brand experience through authenticity

M Massi, C Piancatelli, A Vocino - Psychology & Marketing, 2023 - Wiley Online Library
Omnichannel represents a customer‐oriented distribution paradigm through which retailers
can deliver a seamless customer experience and create an authentic brand narrative that is …

Understanding in-store interactive technology use: a uses and gratifications theory (UGT) perspective

H Boudkouss, S Djelassi - International Journal of Retail & …, 2021 - emerald.com
Purpose The purpose of this research is twofold:(1) to identify and understand consumer
motivations to use interactive technologies in stores through the lens of the uses and …

[HTML][HTML] Highlighting Wine Labels: A Systematic Literature Review of Dominant Informational Parameters as Communicative Elements

E Anagnostou, T Tsiakis, I Zervas - Beverages, 2025 - mdpi.com
Wine communication management is a continuous effort to deliver a communication
framework that is built on many factors such as the terroir, the grape variety, the …

Marketing geographical indication products in the digital age: a holistic perspective

C Bartoli, E Bonetti, A Mattiacci - British Food Journal, 2022 - emerald.com
Purpose This paper analyses the impact of digitalization in the marketing of geographic
indication (GI) products. Specifically, the objective is to provide a systemic and …

How Utilitarian Motivation and Trust Can Increase Intention to Use Based on Functional Attitude Theory

EG Marsasi, A Albari, M Muthohar - … Review: Int. J. Prof. Bus. Rev …, 2023 - dialnet.unirioja.es
Purpose: This study aims to determine consumers' motivations for using banking and their
characteristics as users of banking products and gender. Theoretical Framework: The …

The influence of seamless shop** experience on customers' word of mouth on social media

J Li, Y Chang - Journal of Services Marketing, 2023 - emerald.com
Purpose Despite the increasing relevance of seamless shop** experience in an
omnichannel context, research on how seamless shop** experience affects customers' …

Beauty matters: reducing bounce rate by aesthetics of experience product portal page

X Wang, Y Li, Z Cai, H Liu - Industrial Management & Data Systems, 2021 - emerald.com
Purpose This study aims to investigate the impact of experience product portal page
aesthetics on bounce rate. Design/methodology/approach This research collected data from …

Digital innovation and automation of business processes using quick response code: advancing the means-end chain theory

K Rai, R Chaudhuri, S Chatterjee, D Vrontis… - Business Process …, 2024 - emerald.com
Purpose The purpose of the research is to investigate customer shop** behaviour for
Italian market, extra virgin olive oil (EVOO) using the quick response (QR) code. The study …

Antecedents of QR code acceptance during Covid-19: Towards sustainability

VS Damodharan - Transnational Marketing Journal, 2022 - ceeol.com
This is an exploratory study of Quick Response (QR) code usage in India in Bangalore city
during the Covid-19. QR is a ubiquitous tool extensively used in many developed countries …

THE INNOVATIVENESS AND VALUE OF QUICK RESPONSE CODE PAYMENT FOR MSMES: THE INFLUENCE OF SECURITYRELATED FACTOR.

AM Musyaffi, RJ Johari, CW Wolor… - Economic …, 2023 - search.ebscohost.com
The implementation of QR code technology aims to make it easier for MSMEs and
consumers to create a cashless society. However, many MSMEs still need to implement …