Aligning Data with the Goals of an Organization and Its Workers: Designing Data Labeling for Social Service Case Notes
The challenges of data collection in nonprofits for performance and funding reports are well-
established in HCI research. Few studies, however, delve into improving the data collection …
established in HCI research. Few studies, however, delve into improving the data collection …
A feeling for the data: How government and nonprofit stakeholders negotiate value conflicts in data science approaches to ending homelessness
Governmental and organizational policy increasingly claims to be data‐driven, data‐
informed, or knowledge‐driven. We explore the data practices of local governments and …
informed, or knowledge‐driven. We explore the data practices of local governments and …
From communities of practice to smart and connected communities: information sharing practices among social service providers
To be a smart and connected community is an aspiration and orientation. A goal of smart
and connected communities is to make more effective and consistent use of data …
and connected communities is to make more effective and consistent use of data …
Inverting Ecological Infrastructures
Wie die Zeitlichkeit Nachhaltigkeitsarbeit strukturiert «. All conceptions of sustainability
presuppose a temporally distributed mode of work, diagnosing past failures to address …
presuppose a temporally distributed mode of work, diagnosing past failures to address …
Caring for people, caring for their data: Data stewardship and collaborative care in social service provision for people experiencing homelessness
This paper reports findings from a study on service provision for people experiencing
homelessness in the Austin/Travis County region. Drawing on 39 interviews with …
homelessness in the Austin/Travis County region. Drawing on 39 interviews with …