Consumer engagement in social media brand communities: A literature review

ZR Santos, CMK Cheung, PS Coelho, P Rita - International Journal of …, 2022 - Elsevier
With the prevalence of social media, a great deal of research has examined consumer
engagement in social media brand communities. However, we lack a holistic understanding …

Social media and luxury: A systematic literature review

D Creevey, J Coughlan… - International Journal of …, 2022 - Wiley Online Library
Luxury, historically an exclusive, rare and elitist phenomenon, is changing. This is
predominantly driven by technological developments, particularly social media, and the …

What makes GO-JEK go in Indonesia? The influences of social media marketing activities on purchase intention

M Moslehpour, T Ismail, B Purba, WK Wong - Journal of Theoretical and …, 2021 - mdpi.com
This research examines the relationship between social media marketing activities and
purchase intention mediated by trust and brand image to confirm the constructs with …

What affects usage satisfaction in mobile payments? Modelling user generated content to develop the “digital service usage satisfaction model”

AK Kar - Information Systems Frontiers, 2021 - Springer
Mobile payment services have become increasingly important in daily lives in India due to
multiple planned and unplanned events. The objective of this study is to identify the …

Investigating the antecedents of customer brand engagement and consumer-based brand equity in social media

R Algharabat, NP Rana, AA Alalwan… - Journal of Retailing and …, 2020 - Elsevier
The current research is concerned with identifying and testing the role of three main
predictors: consumer involvement, consumer participation, and self-expressive brand on the …

Informative or affective? Exploring the effects of streamers' topic types on user engagement in live streaming commerce

L Luo, M Xu, Y Zheng - Journal of Retailing and Consumer Services, 2024 - Elsevier
The immense growth of the live streaming industry in the information age has made it a
popular and innovative form of information dissemination and entertainment for consumers …

Why do audiences choose to keep watching on live video streaming platforms? An explanation of dual identification framework

M Hu, M Zhang, Y Wang - Computers in human behavior, 2017 - Elsevier
Live video streaming has been a global economic and social phenomenon in recent years.
Many streaming platforms such as Twitch and YouTube Live have been founded and …

Design and performance attributes driving mobile travel application engagement

J Fang, Z Zhao, C Wen, R Wang - International Journal of Information …, 2017 - Elsevier
Increasing people are using mobile applications (apps) for information and activities related
to their travel and tourism. Therefore, customer engagement (customer attraction and …

A consumer-based taxonomy of digital customer engagement practices

AW Eigenraam, J Eelen, A Van Lin… - Journal of Interactive …, 2018 - journals.sagepub.com
Consumers can engage with brands online in a variety of ways, ranging from playing a
branded game to writing a review or viewing branded content. This work presents a …

Social media interaction, the university brand and recruitment performance

R Rutter, S Roper, F Lettice - Journal of Business Research, 2016 - Elsevier
Commentators and academics now refer to Higher Education as a market and the language
of the market frames and describes the sector. Considerable competition for students exists …