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Luxury hospitality: A systematic literature review and research agenda
This article provides a systematic literature review of the hospitality, leisure, tourism,
business, and management literature on luxury hospitality. We use a data-driven …
business, and management literature on luxury hospitality. We use a data-driven …
A review of restaurant research in the last two decades: A bibliometric analysis
The present paper presents the results of a bibliometric analysis of published academic
research dealing with restaurants in the fields of hospitality, leisure, sport and tourism. In …
research dealing with restaurants in the fields of hospitality, leisure, sport and tourism. In …
The intricate relationships of consumers' loyalty and their perceptions of service quality, price and satisfaction in restaurant service
Purpose The purpose of this study is to determine how consumers perceive restaurant
service in Bangladesh. The goal of this study is to determine the impact of perceived service …
service in Bangladesh. The goal of this study is to determine the impact of perceived service …
E-service quality, customer trust and satisfaction: market place consumer loyalty analysis
Why do online customers become loyal in their purchases on e-commerce sites? We
examine how e-service quality, trust, and customer satisfaction affect customer loyalty …
examine how e-service quality, trust, and customer satisfaction affect customer loyalty …
The influence of perceived food quality, price fairness, perceived value and satisfaction on customers' revisit and word-of-mouth intentions towards organic food …
The emerging trend of organic food consumption is manifested by the opening of organic
food restaurants in the hospitality sector. In this respect, drawing on cue utilization theory …
food restaurants in the hospitality sector. In this respect, drawing on cue utilization theory …
Service quality and customer satisfaction: The moderating effects of hotel star rating
This research contributes to customer satisfaction knowledge with regard to accommodation
in South Africa whose star grading differs. A multi-group analysis and an importance …
in South Africa whose star grading differs. A multi-group analysis and an importance …
Role of halal-friendly destination performances, value, satisfaction, and trust in generating destination image and loyalty
Despite the notable growth of the halal tourism market on the global stage, little research
has been offered to observe the intricate procedures involved in Muslim tourists' behaviour …
has been offered to observe the intricate procedures involved in Muslim tourists' behaviour …
Customer satisfaction with Restaurants Service Quality during COVID-19 outbreak: A two-stage methodology
Online reviews have been used effectively to understand customers' satisfaction and
preferences. COVID-19 crisis has significantly impacted customers' satisfaction in several …
preferences. COVID-19 crisis has significantly impacted customers' satisfaction in several …
Loyalty toward online food delivery service: the role of e-service quality and food quality
This study assesses the direct influence of food quality and e-service quality on customer
loyalty toward online food delivery (OFD) service and its indirect influence through the …
loyalty toward online food delivery (OFD) service and its indirect influence through the …
A study of event quality, destination image, perceived value, tourist satisfaction, and destination loyalty among sport tourists
Purpose The purpose of this paper is to explore structural relationships between quality,
destination image, perceived value, tourist satisfaction and destination loyalty with emphasis …
destination image, perceived value, tourist satisfaction and destination loyalty with emphasis …