The impact of brand image on customer satisfaction and brand loyalty: A systematic literature review

AH Tahir, M Adnan, Z Saeed - Heliyon, 2024 - cell.com
This literature review examines the impact of brand image on customer satisfaction and
brand loyalty in the context of foreign tourism. Following a review of relevant literature …

[PDF][PDF] Customers loyalty: Concept & definition (a review)

MT Khan - International Journal of Information, Business and …, 2013 - academia.edu
Generally speaking, customer loyalty means the intention of repurchasing products and
services, and this is the goal of industry or loyalty is a deeply held commitment to re-buy or …

[PDF][PDF] Relationships between service quality, brand image, customer satisfaction, and customer loyalty

SM Dam, TC Dam - The Journal of Asian Finance, Economics and …, 2021 - koreascience.kr
The service industry has become the driving force of economic development in recent years.
With the current fierce competitive situation, competing businesses have continually …

The influence of brand image and brand personality on brand loyalty, mediating by brand trust: An empirical study

HA Mabkhot, SM Salleh - Jurnal pengurusan, 2017 - dsgate.uum.edu.my
The objective of this study is to investigate the relationships between brand image (BI),
brand personality (BP), and brand loyalty (BL) of local automobile brands in Malaysia and …

The role of consumer happiness in brand loyalty: a model of the satisfaction and brand image in fashion

P Cuesta-Valiño, P Gutiérrez-Rodríguez… - … International Journal of …, 2022 - emerald.com
Purpose The study of the antecedents to loyalty is of great interest to both academics and
professionals in the context of fashion consumption. The purpose of this paper is to define a …

Manajemen Pemasaran: Suatu Strategi dalam Meningkatkan Loyalitas Pelanggan

L Suryati - 2015 - repository.deepublish.com
Buku kategori manajemen yang berjudul Manajemen Pemasaran: Suatu Strategi Dalam
Meningkatkan Loyalitas Pelanggan merupakan buku karya dari Lili Suryati. Pemasaran …

Expressive brand relationship, brand love, and brand loyalty for tablet pcs: Building a sustainable brand

S Zhang, MYP Peng, Y Peng, Y Zhang, G Ren… - Frontiers in …, 2020 - frontiersin.org
This study was conducted from the strategic marketing perspective to test the impact of
brand relationship types on brand loyalty. We also test three path effects of brand love and …

[PDF][PDF] The effect of electronic word of mouth communication on purchase intention and brand image: An applicant smartphone brands in North Cyprus

M Alrwashdeh, OL Emeagwali… - Management Science …, 2019 - academia.edu
Word of Mouth (WOM) has been one of the most important channels of communication in
information exchange among consumers (Chan & Ngai, 2011; Chu & Kim, 2011; Kim et al …

The impact of brand prestige on trust, perceived risk, satisfaction, and loyalty in upscale restaurants

N **, ND Line, J Merkebu - Journal of Hospitality Marketing & …, 2016 - Taylor & Francis
Brand prestige significantly influences trust, customer satisfaction, customer loyalty, and
perceived risk. Perceived risk has a negative impact on trust, customer satisfaction, and …

Pengaruh Kualitas Layanan, Citra Merek, Kepercayaan Pelanggan Dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Produk Herbalife

GP Hafidz, RU Muslimah - Jurnal Ilmiah Manajemen, Ekonomi …, 2023 - journal.stiemb.ac.id
Tujuan penelitian ini untuk mengeksplorasi pengaruh citra merek, kepuasan pelanggan
terhadap loyalitas pelanggan pada pengguna produk herbalife. Sehingga hal ini bisa dapat …