The burgeoning digital-platforms literature across multiple business disciplines has primarily
characterized the platform as a market or network. Although the organizing role of platform …

In view of the increasing popularity of online reviews and their significant impact on
individual buying behavior as well as on the supply side, this study reviewed and analyzed …

This paper analytically investigates the channel choice problem and price discount strategy
of a supply chain under the live-streaming context. In the existing literature of traditional e …

With the integration of social media and e-commerce, social media review platforms provide
consumers with a place to share information and create electronic word of mouth (e-WOM) …

The asymmetry of tourism information makes social media an important information source.
Previous research has been conducted on the influence of tourist-generated content on …

Abstract Introduction Food delivery applications (FDAs) have altered the way customers
order and consume food. This was compounded by the COVID-19 pandemic, which …

With increased online activities associated with the purchase of restaurant services, online
reviews have become important among potential customers due to the advantages in …

Many sharing-economy websites like Airbnb that offer vacation-rental options for travelers
are very popular. However, few studies targeting the vacation-rental industry have …

With the growth and prevalence of social media platforms, many companies have been
using them to engage with customers and encourage user-generated content (UGC) about …

Big data analytics have been embraced as a disruptive technology that will reshape
business intelligence, which is a domain that relies on data analytics to gain business …