Extreme-users who experience physical, sensory or cognitive challenges can help identify
latent needs across a majority of the general population users. Identifying these latent needs …

Disabled and elderly populations may not fully appreciate the benefits of advanced
technologies and every-day products due to accessibility issues. However, the diverse …

Highlights•A design tool, DHSfX, has been proposed for assistive product concept
generation.•A DHSfX consists of design heuristics for accomplishing a specific design goal …

In this insight article, we aim to challenge current thinking regarding coaching and spark
new ideas by demonstrating how high-performance Paralympic sport contexts provide rich …

Well-considered building codes turn out to be insufficient to ensure inclusive building
design, suggesting a need for change in how building accessibility is addressed in …

Background The use of online communities to promote end user involvement and co-
creation in the product and service innovation process is well documented in the marketing …

Empathy is an essential ability for designers to step into users' shoes and potentially
discover their latent needs. However, although empathy helps designers to better …

Through their bodily interaction with the designed environment, disabled people can detect
obstacles and appreciate spatial qualities architects may not be attuned to. While designers …

Abstract The concept of Universal Design has received increasing appreciation over the
past two decades. Yet, there are very few existing designs that cater to the needs of …

This study aims to provide a systematic framework to apply emulation tools that could help
designers to experience an extraordinary user perspective (users with some form of physical …