How does emotional intelligence influence self-efficacy among customer service representatives in Pakistan? Mediatory effects of emotional labour

MA Khan, RA Butt, S Nawab, SS Zubair - South Asian Journal of …, 2024 - emerald.com
Purpose This study intends to explore the influence of emotional intelligence on employee
self-efficacy in Pakistan's telecom industry. Besides, it explores the mediating effect of …

[PDF][PDF] Transfer of training on employee job performance: A literature review

SR Abd Razak, M Zahidi - International Journal of Academic …, 2024 - kwpublications.com
This study explores the intricate connection between the transfer of training and employee
job performance, aiming to shed light on the factors that impact the effective utilization of …

Interplay among collaborative culture, empowerment leadership, and IT work environment in the public sector: A mixed methods study

H Jo - International Journal of Information Management, 2025 - Elsevier
The evolving dynamics within public sector organizations necessitate an understanding of
how collaborative culture, empowerment leadership, and IT work environments influence job …

Linking work engagement of emergency physicians to patient centricity in underdeveloped regions

A Andy, F Antonio - SA Journal of Human Resource Management, 2022 - journals.co.za
Orientation Health facilities in underdeveloped regions present their challenges in terms of
research, especially regarding the work engagement (WE) of health workers, in this case …

Transformational leadership style and talent management practices in improving employee engagement in the Malaysian public sector: the mediating role of public …

N Zahari - 2023 - eprints.nottingham.ac.uk
This thesis aims to examine the factors that influence employee engagement in the context
of Malaysian public service. It focuses on three main concepts: transformational leadership …

Altruism and Teachers' Performance in Private Secondary School in Iganga District Uganda

M Musa, F Nashori - Journal An-Nafs: Kajian Penelitian …, 2024 - ejournal.uit-lirboyo.ac.id
The objective of this study was to analyze the relationship between altruism and teachers'
performance in private secondary schools in Iganga District, Uganda. A cross-sectional …

[HTML][HTML] Neural Simulation of Digital Twin of Top Management Motivation Mechanism in Regional Government Agencies.

S Yashin, N Yashina, E Koshelev… - International Journal …, 2023 - ijtech.eng.ui.ac.id
The aim of the research was the problem of neural simulation of the digital twin of non-
financial and financial motivation of top management in government agencies, as well as the …

Public management for sustainable development: current challenges and future trends.

D Dzvinchuk, H Borshch, N Tsygylyk… - Cuestiones …, 2022 - search.ebscohost.com
The objective of the article was to study the mechanism of public administration, which
manifests itself at the state and municipal levels of regulation of socioeconomic processes in …

Capacity building of public officials: Challenges of public organizations in Pakistan

DSS Zubair, MA Khan, AT Mukaram - Zubair, SS, Khan, MA, & …, 2021 - papers.ssrn.com
The sensitivity and importance of public sector organizations in general or the civil service in
particular is high, particularly in democratic political environments. Their responsiveness …

Ethics as a Stand-Alone Course for Ph. D. in Public Administration

D Scott - 2024 - digitalcommons.liberty.edu
Ethics is an essential aspect of society and public administration (PA). Despite being an
essential aspect of PA, ethics courses are not universally integrated into higher education …