[HTML][HTML] Ethical leadership in tourism and hospitality management: A systematic literature review and research agenda

G Hoang, M Yang, TT Luu - International Journal of Hospitality Management, 2023 - Elsevier
This study reviews the empirical research on ethical leadership, which is an important and
relevant leadership construct in tourism and hospitality contexts. A rigorous and systematic …

Contemporary leadership in hospitality: a review and research agenda

I Huertas-Valdivia, T González-Torres… - International Journal of …, 2022 - emerald.com
Purpose This paper aims to provide a comprehensive, structured, objective bibliometric
review of the main leadership styles investigated in the hospitality industry from 1977 to …

How the COVID-19 pandemic affected hotel Employee stress: Employee perceptions of occupational stressors and their consequences

AKF Wong, SS Kim, J Kim, H Han - International Journal of Hospitality …, 2021 - Elsevier
This study sought to examine the impacts of the global coronavirus pandemic on hotel
employees' perceptions of occupational stressors and their consequences. Paired t-tests …

Using ethical leadership to reduce job stress and improve performance quality in the hospitality industry

CH Schwepker Jr, CK Dimitriou - International Journal of Hospitality …, 2021 - Elsevier
Given an increased call for examining ethics in the hospitality industry, this research
examines how ethical leadership influences the job stress and performance quality of …

Ethical leadership, trust in organization and their impacts on critical hotel employee outcomes

KK Eluwole, OM Karatepe, T Avci - International Journal of Hospitality …, 2022 - Elsevier
Drawing on social exchange, social learning, and reformulation of attitude theories, our
paper proposes a research model and empirically tests the interrelationships of ethical …

Going beyond the role: How employees' perception of corporate social responsibility fuels proactive customer service performance

M Huang, S Geng, W Yang, KMY Law, Y He - Journal of Retailing and …, 2024 - Elsevier
Corporate social responsibility (CSR) and employees' proactive performance are essential
in the hospitality industry, given their positive impact on corporate performance. However …

A workplace-driven model on the formation of OCB-C: perspectives of social exchange theory and agency theory

S Xu, YC Wang, E Ma - International Journal of Contemporary …, 2022 - emerald.com
Purpose Different from the previous organizational citizenship behavior (OCB) literature, this
study aims to propose an OCB-O (organizational citizenship behavior toward organizations) …

The role of servant leadership, self-efficacy, high performance work systems, and work engagement in increasing service-oriented behavior

MK Rabiul, AK Patwary, IM Panha - Journal of Hospitality …, 2022 - Taylor & Francis
By integrating job demand-resources and social learning theories, the mediation effects of
work engagement between servant leadership and service-oriented behavior; and …

Can both entrepreneurial and ethical leadership shape employees' service innovative behavior?

G Hoang, TT Luu, T Du, TT Nguyen - Journal of Services Marketing, 2023 - emerald.com
Purpose Employee's service innovative behavior lays the groundwork for bottom-up
innovation and ongoing service improvement in service firms. Therefore, it is vital for service …

The influence of ethical leadership on innovative performance: Modeling the mediating role of intellectual capital

I Ullah, B Mirza, A Jamil - Journal of Management Development, 2021 - emerald.com
Purpose Recent research studies have increasingly suggested leadership as a major
antecedent to encourage innovative work behavior among business employees. Empirical …