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[HTML][HTML] Ethical leadership in tourism and hospitality management: A systematic literature review and research agenda
This study reviews the empirical research on ethical leadership, which is an important and
relevant leadership construct in tourism and hospitality contexts. A rigorous and systematic …
relevant leadership construct in tourism and hospitality contexts. A rigorous and systematic …
Contemporary leadership in hospitality: a review and research agenda
Purpose This paper aims to provide a comprehensive, structured, objective bibliometric
review of the main leadership styles investigated in the hospitality industry from 1977 to …
review of the main leadership styles investigated in the hospitality industry from 1977 to …
How the COVID-19 pandemic affected hotel Employee stress: Employee perceptions of occupational stressors and their consequences
This study sought to examine the impacts of the global coronavirus pandemic on hotel
employees' perceptions of occupational stressors and their consequences. Paired t-tests …
employees' perceptions of occupational stressors and their consequences. Paired t-tests …
Using ethical leadership to reduce job stress and improve performance quality in the hospitality industry
CH Schwepker Jr, CK Dimitriou - International Journal of Hospitality …, 2021 - Elsevier
Given an increased call for examining ethics in the hospitality industry, this research
examines how ethical leadership influences the job stress and performance quality of …
examines how ethical leadership influences the job stress and performance quality of …
Ethical leadership, trust in organization and their impacts on critical hotel employee outcomes
Drawing on social exchange, social learning, and reformulation of attitude theories, our
paper proposes a research model and empirically tests the interrelationships of ethical …
paper proposes a research model and empirically tests the interrelationships of ethical …
Going beyond the role: How employees' perception of corporate social responsibility fuels proactive customer service performance
Corporate social responsibility (CSR) and employees' proactive performance are essential
in the hospitality industry, given their positive impact on corporate performance. However …
in the hospitality industry, given their positive impact on corporate performance. However …
A workplace-driven model on the formation of OCB-C: perspectives of social exchange theory and agency theory
Purpose Different from the previous organizational citizenship behavior (OCB) literature, this
study aims to propose an OCB-O (organizational citizenship behavior toward organizations) …
study aims to propose an OCB-O (organizational citizenship behavior toward organizations) …
The role of servant leadership, self-efficacy, high performance work systems, and work engagement in increasing service-oriented behavior
By integrating job demand-resources and social learning theories, the mediation effects of
work engagement between servant leadership and service-oriented behavior; and …
work engagement between servant leadership and service-oriented behavior; and …
Can both entrepreneurial and ethical leadership shape employees' service innovative behavior?
G Hoang, TT Luu, T Du, TT Nguyen - Journal of Services Marketing, 2023 - emerald.com
Purpose Employee's service innovative behavior lays the groundwork for bottom-up
innovation and ongoing service improvement in service firms. Therefore, it is vital for service …
innovation and ongoing service improvement in service firms. Therefore, it is vital for service …
The influence of ethical leadership on innovative performance: Modeling the mediating role of intellectual capital
Purpose Recent research studies have increasingly suggested leadership as a major
antecedent to encourage innovative work behavior among business employees. Empirical …
antecedent to encourage innovative work behavior among business employees. Empirical …