Purpose–The purpose of this research is to identify and validate a measurement model for
assessing the quality management practices among small and medium-sized enterprises …

This study aims at examining the effect of perceived risk on repurchase intention and
positive word-of-mouth (WOM). An online survey method was used to collect data, and 268 …

This study aims at examining the influence of green image on shop** value and store
loyalty. Convenience sampling using quota sampling was used to collect data of a sample of …

Evaluation of chemical characteristics of fruit crops has been successfully used for the
selection of cultivars for breeding programs. In a bid to access useful information for the …

Based on its versatility as a personal and direct medium of communication, short message
service (SMS) provides a potentially useful avenue to higher educational institutions for …

This study adds to the service quality literature on student housing, particularly within a
South African context. The study proposes and confirms a modified model of SERVQUAL …

Marketers are rushing to establish a presence on social media based on the promise of
reaching a growing segment of users, and with the intention of achieving brand and sales …

Due to the challenges of global warming, nations and people these days have all time high
concern for environmental protection. It leads to the emergence of a new way of business …

With an accelerating increase of business benefits produced from big data analytics (if used
appropriately and intelligently by businesses in the private and public sectors), this study …

Retaining customers has become extremely crucial in the online environment due to high
competition levels. Although the role of switching barriers has been examined quite …