Customer retention has been one of the most recognized research issues in the service
industry. The next on the list is predicting customer behaviour or understanding customer …

Many individuals who engage with conspiracy theories come to do so through a
combination of individual and social factors. The interaction between these factors is …

The role of a moderator is often characterized as solely punitive, however, moderators have
the power to not only execute reactive and punitive actions but also create norms and …

Moderators of online communities often employ comment deletion as a tool. We ask here
whether, beyond the positive effects of shielding a community from undesirable content …

Tagging a friend in a comment is one of the main mechanisms to lead user interaction in
social media. This paper investigates the current practice of user tagging in Instagram by …

People who are suspected to suffer mental disorders often explore online communities to
gather medical information. Such medical information benefits these people by facilitating …

Many developers rely on modern news aggregator sites such as Reddit and Hacker News to
stay up to date with the latest technological developments and trends. In order to understand …

The rapid evolution of technology directly impacts the skills and jobs needed in the next
decade. Users can, intentionally or unintentionally, develop different skills by creating …

The strength of social relations has been shown to affect an individual's access to
opportunities. To date, however, the correspondence between tie strength and population's …

Reddit consists of sub-communities that cover a focused topic. This paper provides a list of
relevant subreddits for the ongoing Russo-Ukrainian crisis. We perform an exhaustive …