Supply chain performance measurement systems (SCPMSs) are experiencing a new life in
business practice thanks to new technologies that allow the collecting, integrating and …

Purpose The literature highlights the key role of human resource management in develo**
effective organizational performance measurement and management. To understand the …

Business intelligence (BI) technologies have received much attention from both academics
and practitioners, and the emerging field of business analytics (BA) is beginning to generate …

The purpose of this chapter is to show that knowledge management emerged as a necessity
in the post-industrial society and the new knowledge economy. Instead of starting from …

Empirical research on the consequences of the use of the balanced scorecard (BSC) has
mostly been conducted in large firms. Previous findings are not easily applied to the small …

Research in sustainability measurement has been growing at a very high pace over the past
years, and it has explored a variety of issues, from sustainability disclosure to measurement …

Purpose This paper aims to discuss the interplay between strategic management accounting
(SMA) and three organizational change configurations: strategy, structure and restructuring …

This paper builds on principles and techniques developed in measurement science, as
currently understood in physical sciences and engineering, to improve the theory and …

Consumer packaged goods retailers can pivot quickly to find new areas of sustainable
growth and enable their businesses to compete effectively. Traditionally, they are losing …

This paper examines how strategic performance measurement systems (SPMS) influence
organisational performance through the sha** of the strategic agendas and strategic …