Abstract Artificial Intelligence enabled Virtual Assistants (VAs) are evolving rapidly, offering
promising opportunities to provide personalized shop** assistance and 24/7 frontline …

Chatbots often perform social roles associated with human interlocutors; hence, designing
chatbot language to conform with the stereotypes of its social category is critical to the …

This research examines the influence of conversational style formalities in recruitment
chatbots on job seekers' willingness to disclose sensitive or confidential information and the …

Los chatbot basados en texto son agentes conversacionales aplicados ampliamente en la
interacción con el usuario, sobre todo para la respuesta a preguntas en torno a productos o …

This paper presents the initial steps taken to integrate language variations into
conversational AI agents to enhance user engagement. The study is built upon …

This position paper discusses the relevance of register as a theoretical framework for
chatbot language design. We present the concept of register and discuss how using register …

As conversational agents (CAs) improve in social communication, interest in making their
dialogue flows more intuitive grows. While emulating human-to-human (HxH) conversations …

A Tecnologia da Informação e Comunicação (TIC) desempenha um papel na forma como
as empresas interagem com seus clientes, especialmente na indústria hoteleira. Com a …

Celem rozdziału jest identyfikacja kierunków rozwoju awatarów botów konwersacyjnych na
podstawie przeprowadzonych badań eksploracyjnych oraz zaproponowanie pytań i hipotez …

Even though being an influential factor on trust and other types of user experience in the
interaction between the user and conversational software, formality remains …