Ecuador ha vivido un avance importante en el ámbito de las telecomunicaciones, sector que
continúa creciendo gracias al auge de las nuevas tecnologías. Por ello, el presente estudio …

Digital marketing uses digital technologies and media to achieve marketing goals. With the
advent of digital media, digital marketing strategies have gained a lot of importance among …

This study centered on the effect of after-sale services on subscribers' satisfaction with
terrestrial television service providers. It was conducted to determine the effects of product …

Purpose In the last 15 years, online sales of second-hand products have grown substantially
due to changes in the economy, increasing interest in sustainability and the new …

Medical tourism has emerged as a globally competitive industry, with regions such as
Central Java striving to position themselves as leading destinations. This study examines …

Penelitian ini bertujuan untuk melihat pengaruh customer experience dan e-service quality
yang dimediasi terhadap online repurchase intention pada pelanggan netflix di Kota …

The internet has made the world a smaller place and has several functions in providing
exposure to other individuals, locations, ideas, global access and opportunities all over the …

The rapid digital revolution in recent decades has transformed conventional Word-of-Mouth
(WOM) into electronic WOM (eWOM). The significance of digital emotion in eWOM has been …

After-sales service is a key part of maintaining and increasing customers for companies,
both for products and services, but the problem is that it is very complicated to maintain, let …

La investigación tuvo como objetivo general determinar la influencia de la postventa en la
satisfacción del cliente en una empresa distribuidora de alimentos en Ate vitarte. El estudio …