Improving emotional intelligence: A systematic review of existing work and future challenges

I Kotsou, M Mikolajczak, A Heeren… - Emotion …, 2019 - journals.sagepub.com
Emotional intelligence (EI) can be defined as the ability to identify, express, understand,
manage, and use emotions. EI has been shown to have an important impact on health …

Emotional intelligence and leadership: A review of the progress, controversy, and criticism

J McCleskey - International Journal of Organizational Analysis, 2014 - emerald.com
Purpose–In 1990, Salovey and Mayer presented a framework for emotional intelligence (EI).
This marked the beginning of 20 years of academic research, development, and debate on …

Why does self-reported emotional intelligence predict job performance? A meta-analytic investigation of mixed EI.

DL Joseph, J **, DA Newman… - Journal of applied …, 2015 - psycnet.apa.org
Recent empirical reviews have claimed a surprisingly strong relationship between job
performance and self-reported emotional intelligence (also commonly called trait EI or mixed …

Emotional labor actors: a latent profile analysis of emotional labor strategies.

AS Gabriel, MA Daniels, JM Diefendorff… - Journal of applied …, 2015 - psycnet.apa.org
Research on emotional labor focuses on how employees utilize 2 main regulation strategies—
surface acting (ie, faking one's felt emotions) and deep acting (ie, attempting to feel required …

Emotional intelligence as an ability: Theory, challenges, and new directions

M Fiori, AK Vesely-Maillefer - Emotional intelligence in education …, 2018 - Springer
About 25 years ago emotional intelligence (EI) was first introduced to the scientific
community. In this chapter, we provide a general framework for understanding EI …

Emotional plasticity: conditions and effects of improving emotional competence in adulthood.

I Kotsou, D Nelis, J Grégoire… - Journal of applied …, 2011 - psycnet.apa.org
This study aimed to investigate (a) whether it is possible to increase emotional competence
(EC) in adulthood;(b) whether this improvement results in better mental, physical, and social …

A century of selection

AM Ryan, RE Ployhart - Annual review of psychology, 2014 - annualreviews.org
Over 100 years of psychological research on employee selection has yielded many
advances, but the field continues to tackle controversies and challenging problems, revisit …

[HTML][HTML] The mediating and moderating role of burnout and emotional intelligence in the relationship between organizational justice and work misbehavior

O Shkoler, A Tziner - Revista de Psicologia del Trabajo y de las …, 2017 - Elsevier
The current research (Figure 1) examined the antecedents of work misbehaviors (WMBs) by
means of organizational justice perceptions (as a predictor), experienced burnout (as a …

The relationship between transformational leadership and emotional intelligence from a gendered approach

E Lopez-Zafra, R Garcia-Retamero… - The Psychological …, 2012 - Springer
Studies on both transformational leadership and emotional intelligence have analyzed the
relationship between emotions and leadership. Yet the relationships among these concepts …

Employee perceptions of wellness programs in the hospitality industry

S Varga, TG Mistry, F Ali, C Cobanoglu - International Journal of …, 2021 - emerald.com
Purpose This study aims to examine the impacts of employee wellness programs on
employee and organizational outcomes in the hospitality industry. Design/methodology …