What is human-centered about human-centered AI? A map of the research landscape

T Capel, M Brereton - Proceedings of the 2023 CHI conference on …, 2023 - dl.acm.org
The application of Artificial Intelligence (AI) across a wide range of domains comes with both
high expectations of its benefits and dire predictions of misuse. While AI systems have …

Ethics-based AI auditing: A systematic literature review on conceptualizations of ethical principles and knowledge contributions to stakeholders

J Laine, M Minkkinen, M Mäntymäki - Information & Management, 2024 - Elsevier
This systematic literature review synthesizes the conceptualizations of ethical principles in AI
auditing literature and the knowledge contributions to the stakeholders of AI auditing. We …

The participatory turn in ai design: Theoretical foundations and the current state of practice

F Delgado, S Yang, M Madaio, Q Yang - … of the 3rd ACM Conference on …, 2023 - dl.acm.org
Despite the growing consensus that stakeholders affected by AI systems should participate
in their design, enormous variation and implicit disagreements exist among current …

Designerly understanding: Information needs for model transparency to support design ideation for AI-powered user experience

QV Liao, H Subramonyam, J Wang… - Proceedings of the …, 2023 - dl.acm.org
Despite the widespread use of artificial intelligence (AI), designing user experiences (UX) for
AI-powered systems remains challenging. UX designers face hurdles understanding AI …

Towards a metaverse workspace: Opportunities, challenges, and design implications

H Park, D Ahn, J Lee - Proceedings of the 2023 CHI Conference on …, 2023 - dl.acm.org
Both enterprises and their employees have globally experienced remote work at an
unprecedented scale since the outbreak of COVID-19. As the pandemic becomes less of a …

It's about power: What ethical concerns do software engineers have, and what do they (feel they can) do about them?

DG Widder, D Zhen, L Dabbish… - Proceedings of the 2023 …, 2023 - dl.acm.org
How do software engineers identify and act on their ethical concerns? Past work examines
how software practitioners navigate specific ethical principles such as “fairness”, but this …

Stakeholder-Centered AI Design: Co-Designing Worker Tools with Gig Workers through Data Probes

A Zhang, A Boltz, J Lynn, CW Wang… - Proceedings of the 2023 …, 2023 - dl.acm.org
AI technologies continue to advance from digital assistants to assisted decision-making.
However, designing AI remains a challenge given its unknown outcomes and uses. One …

The promise and peril of ChatGPT in higher education: opportunities, challenges, and design implications

H Park, D Ahn - Proceedings of the 2024 CHI Conference on Human …, 2024 - dl.acm.org
A growing number of students in higher education are using ChatGPT for various
educational purposes, ranging from seeking information to writing essays. Although many …

Healthcare AI treatment decision support: Design principles to enhance clinician adoption and trust

ER Burgess, I Jankovic, M Austin, N Cai… - Proceedings of the …, 2023 - dl.acm.org
Artificial intelligence (AI) supported clinical decision support (CDS) technologies can parse
vast quantities of patient data into meaningful insights for healthcare providers. Much work is …

Impact of model interpretability and outcome feedback on trust in ai

D Ahn, A Almaatouq, M Gulabani… - Proceedings of the 2024 …, 2024 - dl.acm.org
This paper bridges the gap in Human-Computer Interaction (HCI) research by comparatively
assessing the effects of interpretability and outcome feedback on user trust and collaborative …