Purchase intention and satisfaction of online shop users in develo** countries during the COVID-19 pandemic

EE García-Salirrosas, Á Acevedo-Duque… - Sustainability, 2022 - mdpi.com
The aim of the research is to gain an understanding of consumer behavior in develo**
countries in the electronic environment. For this purpose, the four constructs of the …

[HTML][HTML] Atmospheric cues roles: customer's online trust, perceived enjoyment, and impulse buying behavior

DE Moreno, E Fabre, M Pasco - Open Journal of Business and …, 2021 - scirp.org
In an attempt to gain new insights about impulse-buying behavior and its vital role in
electronic shop**, this study used the stimulus-organism-response (SOR) model. This …

PERVAINCONSA Scale to Measure the Consumer Behavior of Online Stores of MSMEs Engaged in the Sale of Clothing

EE García-Salirrosas, Á Acevedo-Duque - Sustainability, 2022 - mdpi.com
The objective of the research was to validate an instrument designed to measure the
variables value perception, purchase intention, trust, and satisfaction of Micro, Small and …

Buyer behaviour modelling of rural online purchase intention using logistic regression

T Arumugam, SS Hameed… - International Journal of …, 2023 - inderscienceonline.com
Improvements in connectivity, smartphone adoption, data usage, a competitive e-commerce
space, innovations in financial technologies, and logistics growth are expected to push the …

Exploring the customer e-loyalty of millennials when purchasing footwear online in South Africa

S Bingwa, CF De Meyer-Heydenrych… - Cogent business & …, 2024 - Taylor & Francis
Millennial purchases of footwear products online have grown in South Africa. Consequently,
retailers in the country should develop increased knowledge of these consumers' online …

Effects of product online reviews on product returns: a review and classification of the literature

Y Wang, B Yu, J Chen - International Transactions in …, 2024 - Wiley Online Library
Product returns pose a significant challenge for online retailers, primarily due to consumer
uncertainty, both before and after the purchase. These uncertainties may stem from factors …

Disentangling the relationship between trust, online buying, and customer satisfaction: a three-way interaction model

J Venkatakrishnan, R Alagiriswamy… - Journal of Marketing …, 2024 - Springer
This research investigates the relationship between customers' trust in e-retailers and online
buying behavior. First, a multi-layered conceptual model is developed using the e-service …

Soft computing based e-commerce website service quality index measurement

H Şimşek, İ Güvendiren - Electronic Commerce Research and Applications, 2023 - Elsevier
It is observed that there is a need for a quality measurement template system that is easy to
understand, effective, easily updated according to different requests, contains enough …

Impact of e-service quality dimensions on customer satisfaction and loyalty in online apparel shop** in India

K Mahadevan, S Joshi - Indian Journal of Marketing, 2022 - samvad.sibmpune.edu.in
This study aimed to assess the impact of the e-service quality dimensions on customer
satisfaction and loyalty in the online apparel market in India. The study examined the direct …

Trust in E-Commerce and Its Impact on the Purchase Intention of Consumers in MSME Stores in Chiapas-Mexico

EE García-Salirrosas, RF Rondon-Eusebio… - Proceedings of the …, 2022 - dl.acm.org
The intention to buy online is an essential factor for the success of organizations of any size
and sector. Getting consumers to have a high level of purchase intention predicts actual …