Co-creation of tourist experiences: A literature review

AC Campos, J Mendes, PO Valle… - Current Issues in …, 2018 - Taylor & Francis
This paper reviews the literature concerning co-creation of tourism experiences. It analyses
the theoretical underpinnings of co-creation and discusses key dimensions of the concept …

Enhancing the hospitality experience: A systematic review of 22 years of physical environment research

L Nanu, I Rahman, F Ali, DS Martin - International Journal of Hospitality …, 2024 - Elsevier
This study provides a comprehensive analysis of research articles published in the field of
hospitality management, specifically focusing on the physical environment and its impact on …

The influence of tourism experience and well-being on place attachment

S Vada, C Prentice, A Hsiao - Journal of Retailing and Consumer Services, 2019 - Elsevier
Place attachment is significant in tourism marketing as it influences revisit intentions and
destination loyalty. Drawing upon the Place Attachment theory, this study examines how …

Travelers' online review on hotel performance–Analyzing facts with the Theory of Lodging and sentiment analysis

G Roy - International Journal of Hospitality Management, 2023 - Elsevier
This study analyzes how customers' online review sentiments (positive, negative, and
neutral valence) and lodging experience vary across luxury, mid-tier, and low-tier hotels …

The effect of AI quality on customer experience and brand relationship

TM Nguyen, S Quach… - Journal of Consumer …, 2022 - Wiley Online Library
Abstract Although Artificial Intelligence (AI) has been gradually introduced to various
industries, research on customer attitudes and behavior toward the use of AI is still in its …

The impact of positive emotional experiences on eWOM generation and loyalty

A Serra-Cantallops, J Ramon-Cardona… - Spanish Journal of …, 2018 - emerald.com
Purpose The purpose of this paper is to examine the role that positive emotional
experiences play in the generation of electronic word-of-mouth (eWOM) and the influence …

Recommend or not? The influence of emotions on passengers' intention of airline recommendation during COVID-19

X Wang, J Zheng, LR Tang, Y Luo - Tourism Management, 2023 - Elsevier
Due to the COVID-19 pandemic, the airline industry has undoubtedly suffered serious
losses. Investigation of passenger's intention to recommend an airline is urgently needed for …

Extending the memorable tourism experience construct: an investigation of memories of local food experiences

E Sthapit, DN Coudounaris, P Björk - Scandinavian Journal of …, 2019 - Taylor & Francis
This study proposes and tests a new model of memorable local food experiences by
examining the effect of the servicescape, novelty seeking, experience co-creation, choice …

Exploring tourists' memorable hospitality experiences: An Airbnb perspective

E Sthapit, J Jiménez-Barreto - Tourism Management Perspectives, 2018 - Elsevier
Airbnb is one of the major players in the tourism sharing economy. This study employs a
grounded theory approach to explore the central elements of a memorable Airbnb hospitality …

Co-creation experiences: Attention and memorability

AC Campos, J Mendes, PO do Valle… - Journal of Travel & …, 2016 - Taylor & Francis
This study examines the on-site co-creation experience from a tourist perspective. A review
of the literature and in-depth interviews with tourists who participated in a 'swimming with …