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Co-creation of tourist experiences: A literature review
This paper reviews the literature concerning co-creation of tourism experiences. It analyses
the theoretical underpinnings of co-creation and discusses key dimensions of the concept …
the theoretical underpinnings of co-creation and discusses key dimensions of the concept …
Enhancing the hospitality experience: A systematic review of 22 years of physical environment research
This study provides a comprehensive analysis of research articles published in the field of
hospitality management, specifically focusing on the physical environment and its impact on …
hospitality management, specifically focusing on the physical environment and its impact on …
The influence of tourism experience and well-being on place attachment
Place attachment is significant in tourism marketing as it influences revisit intentions and
destination loyalty. Drawing upon the Place Attachment theory, this study examines how …
destination loyalty. Drawing upon the Place Attachment theory, this study examines how …
Travelers' online review on hotel performance–Analyzing facts with the Theory of Lodging and sentiment analysis
G Roy - International Journal of Hospitality Management, 2023 - Elsevier
This study analyzes how customers' online review sentiments (positive, negative, and
neutral valence) and lodging experience vary across luxury, mid-tier, and low-tier hotels …
neutral valence) and lodging experience vary across luxury, mid-tier, and low-tier hotels …
The effect of AI quality on customer experience and brand relationship
Abstract Although Artificial Intelligence (AI) has been gradually introduced to various
industries, research on customer attitudes and behavior toward the use of AI is still in its …
industries, research on customer attitudes and behavior toward the use of AI is still in its …
The impact of positive emotional experiences on eWOM generation and loyalty
Purpose The purpose of this paper is to examine the role that positive emotional
experiences play in the generation of electronic word-of-mouth (eWOM) and the influence …
experiences play in the generation of electronic word-of-mouth (eWOM) and the influence …
Recommend or not? The influence of emotions on passengers' intention of airline recommendation during COVID-19
Due to the COVID-19 pandemic, the airline industry has undoubtedly suffered serious
losses. Investigation of passenger's intention to recommend an airline is urgently needed for …
losses. Investigation of passenger's intention to recommend an airline is urgently needed for …
Extending the memorable tourism experience construct: an investigation of memories of local food experiences
This study proposes and tests a new model of memorable local food experiences by
examining the effect of the servicescape, novelty seeking, experience co-creation, choice …
examining the effect of the servicescape, novelty seeking, experience co-creation, choice …
Exploring tourists' memorable hospitality experiences: An Airbnb perspective
Airbnb is one of the major players in the tourism sharing economy. This study employs a
grounded theory approach to explore the central elements of a memorable Airbnb hospitality …
grounded theory approach to explore the central elements of a memorable Airbnb hospitality …
Co-creation experiences: Attention and memorability
This study examines the on-site co-creation experience from a tourist perspective. A review
of the literature and in-depth interviews with tourists who participated in a 'swimming with …
of the literature and in-depth interviews with tourists who participated in a 'swimming with …