The impact of informal patient navigation initiatives on patient empowerment and National Health Insurance responsiveness in Indonesia

DP Raharja, R Hanani, FS Joyoadisumarta… - BMJ Global …, 2022 - gh.bmj.com
Background Indonesia introduced a universal National Health Insurance (NHI) programme
Jaminan Kesehatan Nasional (JKN) in 2014. However, challenges in timely consultation …