Artificial intelligence for chatbots in mental health: opportunities and challenges

K Denecke, A Abd-Alrazaq, M Househ - Multiple perspectives on artificial …, 2021 - Springer
With the help of artificial intelligence, the way humans are able to understand each other
and give a response accordingly, is fed into the chatbot systems, ie into systems that are …

Uncanny valley effects on chatbot trust, purchase intention, and adoption intention in the context of e-commerce: The moderating role of avatar familiarity

SW Song, M Shin - International Journal of Human–Computer …, 2024 - Taylor & Francis
This study investigates the effect of chatbot humanization on the perception of eeriness,
trust, and users' behavioral intention. Specifically, this study employed a 2 (humanization of …

Computational argumentation-based chatbots: a survey

F Castagna, N Kökciyan, I Sassoon, S Parsons… - Journal of Artificial …, 2024 - jair.org
Chatbots are conversational software applications designed to interact dialectically with
users for a plethora of different purposes. Surprisingly, these colloquial agents have only …

Unpacking the social media bot: A typology to guide research and policy

R Gorwa, D Guilbeault - Policy & Internet, 2020 - Wiley Online Library
Amid widespread reports of digital influence operations during major elections,
policymakers, scholars, and journalists have become increasingly interested in the political …

Does chatting with chatbots improve language learning performance? A meta-analysis of chatbot-assisted language learning

F Wang, ACK Cheung, AJ Neitzel… - Review of Educational …, 2024 - journals.sagepub.com
Given the importance of conversation practice in language learning, chatbots, especially
ChatGPT, have attracted considerable attention for their ability to converse with learners …

Chatbot in a campus environment: design of LiSA, a virtual assistant to help students in their university life

M Dibitonto, K Leszczynska, F Tazzi… - … , HCI International 2018 …, 2018 - Springer
This work presents some initial results of our research about the design and implementation
of “LiSA”(Link Student Assistant), a chatbot intended to help students in their campus life …

How to build a chatbot: chatbot framework and its capabilities

C Wei, Z Yu, S Fong - Proceedings of the 2018 10th international …, 2018 - dl.acm.org
Artificial Intelligence continues to grow in popularity on various industrial platforms,
becoming especially prominent in Chatbot technology. A great deal of recent research was …

'Alexa, I feel for you!'Observers' empathetic reactions towards a conversational agent

A Carolus, C Wienrich, A Törke, T Friedel… - Frontiers in Computer …, 2021 - frontiersin.org
Conversational agents and smart speakers have grown in popularity offering a variety of
options for use, which are available through intuitive speech operation. In contrast to the …

Model-driven approaches for conversational agents development: A systematic map** study

ÁA Martínez-Gárate, JA Aguilar-Calderón… - IEEE …, 2023 - ieeexplore.ieee.org
Conversational agents are a piece of software widely used nowadays in several domains,
such as e-commerce, customer support, education, among others. To build one, proficiency …

Enhancements to the sequence-to-sequence-based natural answer generation models

K Palasundram, NM Sharef, KA Kasmiran… - IEEE Access, 2020 - ieeexplore.ieee.org
There is a great interest shown by academic researchers to continuously improve the
sequence-to-sequence (Seq2Seq) model for natural answer generation (NAG) in chatbots …