Objective To explore evidence on the links between patient experience and clinical safety
and effectiveness outcomes. Design Systematic review. Setting A wide range of settings …

Patient care experience surveys evaluate the degree to which care is patient-centered. This
article reviews the literature on the association between patient experiences and other …

Background: The changing pattern in the doctor-patient relationship is becoming more of a
challenge for health care providers. For a healthy and effective doctorpatient relation, trust …

The recent focus on patient engagement acknowledges that patients have an important role
to play in their own health care. This includes reading, understanding and acting on health …

Objective To investigate organizational facilitators and barriers to patient-centered care in
US health care institutions renowned for improving the patient care experience. Design A …

Service sector is under pressure to deliver continuing performance and quality improvement
while being customer-focused. In recent terms, there exists web based or electronic service …

Objective Our aim was to see if the reporting of better experiences by elective surgical
patients was associated with better outcomes (effectiveness and safety). The objectives …

Objective: Patient satisfaction with the health care experience has become a top priority for
Centers for Medicare and Medicaid Services. With resources and efforts directed at patient …

Background As nurses are the principal care provider in the hospital setting, the completion
or omission of nursing care is likely to have a sizable impact on the patient care experience …

Background Person-centered reproductive health care is recognized as critical to improving
reproductive health outcomes. Yet, little research exists on how to operationalize it. We …