Employee satisfaction during the pandemic in the tourism and hospitality industries
P Stamolampros, D Dousios - Current Issues in Tourism, 2024 - Taylor & Francis
How has the COVID-19 pandemic affected employee satisfaction in Tourism and Hospitality
industries? This paper uses a topic modelling approach to explore the pandemic effects …
industries? This paper uses a topic modelling approach to explore the pandemic effects …
Service design: a critical examination and future research directions in servitization literature
AMK Cardoso, O Canciglieri Junior… - Journal of Business & …, 2024 - emerald.com
Purpose This paper aims to deepen the understanding of the service design concept by
critically analyzing the existing servitization literature. The paper's main purpose is to …
critically analyzing the existing servitization literature. The paper's main purpose is to …