Building long-term human–robot relationships: Examining disclosure, perception and well-being across time

G Laban, A Kappas, V Morrison, ES Cross - International Journal of Social …, 2024 - Springer
While interactions with social robots are novel and exciting for many people, one concern is
the extent to which people's behavioural and emotional engagement might be sustained …

Don't take it personally: resistance to individually targeted recommendations from conversational recommender agents

G Laban, T Araujo - Proceedings of the 10th international conference on …, 2022 - dl.acm.org
Conversational recommender agents are artificially intelligent recommender systems that
provide users with individually-tailored recommendations by targeting individual needs and …

“Hey Genie, You Got Me Thinking about My Menu Choices!” Impact of Proactive Feedback on User Perception and Reflection in Decision-making Tasks

M Dubiel, LA Leiva, K Bongard-Blanchy… - ACM Transactions on …, 2024 - dl.acm.org
Conversational agents (CAs) that deliver proactive interventions can benefit users by
reducing their cognitive workload and improving performance. However, little is known …

[HTML][HTML] Human-Robot Relationship: long-term effects on disclosure, perception and well-being

G Laban, A Kappas, V Morrison, ES Cross - 2023 - europepmc.org
Since interactions with social robots are novel and exciting for many people, one concern is
the extent to which people's behavioural and emotional engagement with robots might …

[PDF][PDF] Knowledge cues to human origins facilitate self-disclosure during interactions with chatbots

G Warren-Smith, G Laban, EM Pacheco, ES Cross - 2023 - osf.io
Chatbots are emerging as a self-management tool for supporting mental health, appearing
across commercial and healthcare settings. Whilst chatbots are valued for their perceived …

Social robots as communication partners to support emotional health and well-being

G Laban - 2022 10th International conference on affective …, 2022 - ieeexplore.ieee.org
Social robots are attracting increasing attention for their potential use in social and care
settings. However, these agents do not (yet) offer the same opportunities as humans for …

Utilising Explanations to Mitigate Robot Conversational Failures

D Kontogiorgos - arxiv preprint arxiv:2307.04462, 2023 - arxiv.org
This paper presents an overview of robot failure detection work from HRI and adjacent fields
using failures as an opportunity to examine robot explanation behaviours. As humanoid …

[PDF][PDF] Explanations as Communicative Acts in Human-Robot Miscommunication

D Kontogiorgos - researchgate.net
As human-like robots remain experimental tools in the early 2020s, interactions with robots
are situated overwhelmingly in controlled lab environments. These interactions suffer from …