[HTML][HTML] Influences on user trust in healthcare artificial intelligence: a systematic review

E Jermutus, D Kneale, J Thomas… - Wellcome Open …, 2022 - wellcomeopenresearch.org
Background: Artificial Intelligence (AI) is becoming increasingly prominent in domains such
as healthcare. It is argued to be transformative through altering the way in which healthcare …

The effect of facial features on facial anthropomorphic trustworthiness in social robots

Y Song, A Luximon, Y Luximon - Applied Ergonomics, 2021 - Elsevier
As the nature of human-robot relationships have become increasingly bound to shift from
supervisor–machine to friend–companion, people have exhibited an increasing interest in …

[HTML][HTML] Can robots elicit empathy? The effects of social robots' appearance on emotional contagion

W Yang, Y ** systems
S Sharma, G Singh, L Gaur, A Afaq - Telematics and Informatics, 2022 - Elsevier
Autonomous technology is on the rise, allowing customers to delegate shop** tasks and
decisions to such artificial intelligence-based systems. However, trust and privacy issues are …

Autoencoder-enabled eye-tracking data analytics for objective assessment of user preference in humanoid robot appearance design

F Li, CH Chen, Y Liu, D Chang, J Cui… - Expert Systems with …, 2024 - Elsevier
Humanoid robots have been extensively utilized in service industries to provide information
and product delivery through direct interactions with users. As the design of humanoid robot …

The impact of social distancing on tourists' preferences for anthropomorphism

H Liu, ST Xu, Z Chen, Y Hou - Journal of hospitality and tourism …, 2023 - Elsevier
Social distancing is an effective way to reduce infection risk during pandemics, such as
COVID-19. It is important for the tourism industry to understand the effect of social distancing …

The effects of appearance personification of service robots on customer decision-making in the product recommendation context

S Zhang, G Tang, X Li, A Ren - Industrial Management & Data …, 2023 - emerald.com
Purpose The COVID-19 pandemic has made contactless services such as those provided by
robots increasingly pervasive. Some stores are gradually adopting service robots to sell …

[HTML][HTML] Design factors to improve the consistency and sustainable user experience of responsive Interface Design

W Li, Y Zhou, S Luo, Y Dong - Sustainability, 2022 - mdpi.com
Computers have been extended to a variety of devices, such as smart phones, tablets, and
smart watches, thereby increasing the importance of responsive interfaces across multi …

Trust in service robot: The role of appearance anthropomorphism

M Qin, S Li, W Zhu, S Qiu - Current Issues in Tourism, 2023 - Taylor & Francis
An increasing number of hotels and restaurants are using service robots as front-line
employees, yet the lack of consumer trust in service robots affects the service experience. To …