Humans as teammates: The signal of human–AI teaming enhances consumer acceptance of chatbots
Y Li, Y Li, Q Chen, Y Chang - International Journal of Information …, 2024 - Elsevier
Human–artificial intelligence (AI) teaming is a service system in which AI agents work
interdependently toward a common goal alongside human agents. Although many …
interdependently toward a common goal alongside human agents. Although many …
General knowledge-sharing and patient engagement in online health communities: an inverted U-shaped relationship
Purpose Effectively engaging patients is critical for the sustainable development of online
health communities (OHCs). Although physicians' general knowledge-sharing, which is free …
health communities (OHCs). Although physicians' general knowledge-sharing, which is free …
[HTML][HTML] A Systematic Review of Online Medical Consultation Research
T Shen, Y Li, X Chen - Healthcare, 2024 - mdpi.com
Online medical consultation is a form of medical service that facilitates interactions between
patients and doctors online, offering significant utility and value. This review aims to retrieve …
patients and doctors online, offering significant utility and value. This review aims to retrieve …
The impact of electronic word-of-mouth on patients' choices in online health communities: A cross-media perspective
W Shan, J Wang, X Shi, RD Evans - Journal of Business Research, 2024 - Elsevier
Despite extensive research into electronic Word-of-Mouth (eWOM) in the healthcare sector,
its impact on patients' choice of online consultation in Online Health Communities (OHCs) …
its impact on patients' choice of online consultation in Online Health Communities (OHCs) …
Voice or text? The role of physician media choice on patient experience in online medical communities
Online medical communities (OMCs) are a type of online healthcare, in which physician‐
patient interaction can be comprised of a variety of media options such as pictures, text, and …
patient interaction can be comprised of a variety of media options such as pictures, text, and …
Towards digital transformation and governance in the healthcare sector
S Gupta, S Modgil… - … Technology & People, 2024 - emerald.com
Purpose Over the last two decades, most organizations have considered technologies to
drive digital transformation, and the recent pandemic has brought significant changes in the …
drive digital transformation, and the recent pandemic has brought significant changes in the …
Perceived value and pressure: drivers or barriers? A study on physicians' continuous intentions in online health communities
S Zhao, S Liu, Y **e, P Zhou, W Lu… - Aslib Journal of Information …, 2024 - emerald.com
Purpose The purpose of this paper is to explore the impact of multidimensional perceived
value and perceived pressure on physicians' continuous intention to use (CIU) online health …
value and perceived pressure on physicians' continuous intention to use (CIU) online health …
[HTML][HTML] Users' processing of online marketplace listings for high and low involvement goods
Purpose To understand how users of online marketplaces process market signals in their
decision making and whether this depends on if the good is of high or low involvement …
decision making and whether this depends on if the good is of high or low involvement …
From Consumption to Online Review Posting: Examining the Influential Factors of Conversion Rate
Online reviews reflect consumer needs and generate an electronic word-of-mouth (eWOM)
effect influencing businesses' financial performance. Existing literature on online reviews …
effect influencing businesses' financial performance. Existing literature on online reviews …
Why to purchase health knowledge on online platforms? A two-phased SEM-ANN approach
Y Li, Z Deng, J Xue - Behaviour & Information Technology, 2024 - Taylor & Francis
Previous research on online health knowledge payment has mainly focused on the health
consultation context and knowledge contributors-related characteristics. However, less …
consultation context and knowledge contributors-related characteristics. However, less …