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At what level (and in whom) we trust: Trust across multiple organizational levels
Despite the importance of trust across multiple levels in organizations, extant reviews have
focused predominantly on trust at the individual level. A systematic review of trust research …
focused predominantly on trust at the individual level. A systematic review of trust research …
How shall I trust the faceless and the intangible? A literature review on the antecedents of online trust
Trust is generally assumed to be an important precondition for people's adoption of
electronic services. This paper provides an overview of the available research into the …
electronic services. This paper provides an overview of the available research into the …
E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions
This study proposes and empirically tests a contextualized model for investigating
repurchase intentions of e-commerce consumers as well as their word-of-mouth (WOM) …
repurchase intentions of e-commerce consumers as well as their word-of-mouth (WOM) …
Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic
With the emerging popularity of online food delivery (OFD) services, this research examined
predictors affecting customer intention to use OFD services amid the Coronavirus disease …
predictors affecting customer intention to use OFD services amid the Coronavirus disease …
E-commerce and consumer protection in India: the emerging trend
N Chawla, B Kumar - Journal of Business Ethics, 2022 - Springer
Given the rapid growth and emerging trend of e-commerce have changed consumer
preferences to buy online, this study analyzes the current Indian legal framework that …
preferences to buy online, this study analyzes the current Indian legal framework that …
Consumers' intention towards the use of smart technologies in tourism and hospitality (T&H) industry: a deeper insight into the integration of TAM, TPB and trust
Purpose This study used an integrated framework that incorporates the technology
acceptance model (TAM)(Davis, 1989), the theory of planned behavior (TPB)(Ajzen, 1991) …
acceptance model (TAM)(Davis, 1989), the theory of planned behavior (TPB)(Ajzen, 1991) …
Assessing the effects of consumers' product evaluations and trust on repurchase intention in e-commerce environments
This study enhances the existing literature on online trust by integrating the consumers'
product evaluations model and technology adoption model in e-commerce environments. In …
product evaluations model and technology adoption model in e-commerce environments. In …
Customer engagement, customer equity and repurchase intention in mobile apps
Our study is among the pioneering group in the mobile application (app) literature
investigating customers' repurchase decisions. Given the proliferation of mobile devices and …
investigating customers' repurchase decisions. Given the proliferation of mobile devices and …
A social commerce investigation of the role of trust in a social networking site on purchase intentions
Trust is a crucial issue in online shop** environments, but it is more important in social
commerce platforms due to the salient role of peer-generated contents. This article …
commerce platforms due to the salient role of peer-generated contents. This article …
The stickiness intention of group-buying websites: The integration of the commitment–trust theory and e-commerce success model
The success of consumer-to-business (C2B) group-buying websites (GBWs) relies heavily
on consumers' relationships with the GBWs, a topic not yet adequately investigated in the …
on consumers' relationships with the GBWs, a topic not yet adequately investigated in the …