At what level (and in whom) we trust: Trust across multiple organizational levels

CA Fulmer, MJ Gelfand - Journal of management, 2012 - journals.sagepub.com
Despite the importance of trust across multiple levels in organizations, extant reviews have
focused predominantly on trust at the individual level. A systematic review of trust research …

How shall I trust the faceless and the intangible? A literature review on the antecedents of online trust

A Beldad, M De Jong, M Steehouder - Computers in human behavior, 2010 - Elsevier
Trust is generally assumed to be an important precondition for people's adoption of
electronic services. This paper provides an overview of the available research into the …

E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions

AS Al-Adwan, MM Al-Debei, YK Dwivedi - Technology in Society, 2022 - Elsevier
This study proposes and empirically tests a contextualized model for investigating
repurchase intentions of e-commerce consumers as well as their word-of-mouth (WOM) …

Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic

C Hong, HH Choi, EKC Choi, HWD Joung - Journal of Hospitality and …, 2021 - Elsevier
With the emerging popularity of online food delivery (OFD) services, this research examined
predictors affecting customer intention to use OFD services amid the Coronavirus disease …

E-commerce and consumer protection in India: the emerging trend

N Chawla, B Kumar - Journal of Business Ethics, 2022 - Springer
Given the rapid growth and emerging trend of e-commerce have changed consumer
preferences to buy online, this study analyzes the current Indian legal framework that …

Consumers' intention towards the use of smart technologies in tourism and hospitality (T&H) industry: a deeper insight into the integration of TAM, TPB and trust

N Bano, S Siddiqui - Journal of Hospitality and Tourism Insights, 2024 - emerald.com
Purpose This study used an integrated framework that incorporates the technology
acceptance model (TAM)(Davis, 1989), the theory of planned behavior (TPB)(Ajzen, 1991) …

Assessing the effects of consumers' product evaluations and trust on repurchase intention in e-commerce environments

YW Sullivan, DJ Kim - International Journal of Information Management, 2018 - Elsevier
This study enhances the existing literature on online trust by integrating the consumers'
product evaluations model and technology adoption model in e-commerce environments. In …

Customer engagement, customer equity and repurchase intention in mobile apps

MHW Ho, HFL Chung - Journal of business research, 2020 - Elsevier
Our study is among the pioneering group in the mobile application (app) literature
investigating customers' repurchase decisions. Given the proliferation of mobile devices and …

A social commerce investigation of the role of trust in a social networking site on purchase intentions

N Hajli, J Sims, AH Zadeh, MO Richard - Journal of business research, 2017 - Elsevier
Trust is a crucial issue in online shop** environments, but it is more important in social
commerce platforms due to the salient role of peer-generated contents. This article …

The stickiness intention of group-buying websites: The integration of the commitment–trust theory and e-commerce success model

WT Wang, YS Wang, ER Liu - Information & Management, 2016 - Elsevier
The success of consumer-to-business (C2B) group-buying websites (GBWs) relies heavily
on consumers' relationships with the GBWs, a topic not yet adequately investigated in the …