We conducted a comprehensive review of empirical research related to frontline service
employees over the past four decades (1980-2020). Utilizing a bibliometric map** …

The changes in the business environment and the increase in competition have led
organizations to focus greatly on improving their organizational performance in order to …

With rising globalization and the overcrowding of the employment market as a result of the
recent crisis in numerous economies throughout the world, human capital is receiving more …

Drawing upon resource-based theory (RBT) and social capital theory (SCT), this study
examines how do multinational enterprises (MNEs) in the emerging markets (EMs) utilize …

India-focused research has proliferated in the last few decades. That stated, no study to date
has systematically examined the nuances of the intellectual evolution of this rich body of …

The studies of Leadership and HR-Management share a common goal: Develo** a better
understanding of how to effectively manage people in organizations. Despite this shared …

Our paper focuses on the dynamics of development of human capital in economic
development cycles (as described, for example, in the works of Becker or Barro). In the …

Purpose Building on the multi-divisional business model (M-model), the purpose of this
paper is to develop a better understanding of triadic business models–T-models–and how …

Purpose Drawing on the knowledge-based theory of the firm, the purpose of this paper is to
examine the relationship between each facet of intellectual capital, productivity and firms' …

We contribute to research on cooperative resilience by examining how their main advantage
of social foundations may facilitate the assembly of resilience capabilities. Drawing from the …