Tourism workforce research: A review, taxonomy and agenda

T Baum, A Kralj, RNS Robinson, DJ Solnet - Annals of Tourism Research, 2016‏ - Elsevier
This paper offers a critical review, purview and future view of 'workforce'research. We argue
that the tourism (and hospitality) workforce research domain, beyond being neglected …

Empowerment in tourism: A review of peer-reviewed literature

Y Aghazamani, CA Hunt - Tourism Review International, 2017‏ - ingentaconnect.com
This article presents a review of the peer-reviewed scholarship that explores the relationship
between tourism and empowerment. The concept of empowerment has attracted much …

Job satisfaction and employee turnover determinants in high contact services: Insights from Employees' Online reviews

P Stamolampros, N Korfiatis, K Chalvatzis… - Tourism Management, 2019‏ - Elsevier
We explore a special case of electronic word of mouth that of employees' online reviews to
study the determinants of job satisfaction and employee turnover. We perform our analysis …

Effect of empowering leadership on work engagement via psychological empowerment: Moderation of cultural orientation

J Wen, SS Huang, S Teo - Journal of Hospitality and Tourism Management, 2023‏ - Elsevier
Employee empowerment can lead to work engagement; however, this process may be
influenced by employees' cultural values and beliefs. This quantitative study focused on the …

Human resources in tourism: Still waiting for change?–A 2015 reprise

T Baum - Tourism Management, 2015‏ - Elsevier
Seemingly intransigent human resource issues remain at the forefront of global tourism's
challenges. Some of the key issues were identified in Baum's (2007) reflections on this topic …

Investigating the effects of psychological empowerment and interpersonal conflicts on employees' knowledge sharing intentions

WT Wang, YS Wang, WT Chang - Journal of Knowledge Management, 2019‏ - emerald.com
Purpose The purpose of this paper is to investigate how different forms of interpersonal
conflicts and employees' psychological empowerment may affect knowledge sharing …

[ספר][B] Strategic management for tourism, hospitality and events

NG Evans - 2015‏ - taylorfrancis.com
Strategic Management for Tourism, Hospitality and Events is the must-have text for students
approaching this subject for the first time. It introduces students to fundamental strategic …

Authentic leadership: unleashing employee creativity through empowerment and commitment to the supervisor

H Imam, MB Naqvi, SA Naqvi… - Leadership & …, 2020‏ - emerald.com
Purpose The increasing interest of organizations to innovate and survive in the market,
combined with a decreasing level of trust in their leaders, has now led thinkers and …

Empowering leadership, employee organizational commitment and organizational citizenship behavior: the roles of leader authenticity and trust

MM Raziq, R Wazir, MA Memon, JL Rice… - International Journal of …, 2025‏ - emerald.com
Purpose Drawing on the leader–member exchange (LMX) theory, we examine the role of
empowering leadership in employee organizational commitment and the organizational …

Predicting positive organizational behavior based on structural and psychological empowerment among nurses

F Jafari, N Salari, A Hosseinian-Far, A Abdi… - Cost Effectiveness and …, 2021‏ - Springer
Abstract Background Positive Organizational Behavior (POB) as an application of positive
psychology provides the opportunity to nurses to deliver an effective and high-quality …