How to enhance hotel guests' acceptance and experience of smart hotel technology: An examination of visiting intentions
Smart hotel is a novel concept in the hospitality industry, and few studies have examined
hotel consumers' intentions to visit smart hotels. This study investigates the relationship …
hotel consumers' intentions to visit smart hotels. This study investigates the relationship …
Revealing customers' satisfaction and preferences through online review analysis: The case of Canary Islands hotels
Travelers can enjoy a wide range of choices with the assistance of online review websites
such as TripAdvisor. Online reviews provided by customers are an important portion of …
such as TripAdvisor. Online reviews provided by customers are an important portion of …
Tangible and intangible hotel in-room amenities in sha** customer experience and the consequences in the with-corona era
Purpose This study aims to draw on customer experience theory to shed light on how hotel
in-room amenities foster customer experience, which continues to form brand attitude and …
in-room amenities foster customer experience, which continues to form brand attitude and …
How tourists perceive the usefulness of technology adoption in hotels: Interaction effect of past experience and education level
This study examines the interaction effect of past experience and education level on the
perceived usefulness of hotel technology. This study also investigates the influence of the …
perceived usefulness of hotel technology. This study also investigates the influence of the …
How do hotels manage food waste? Evidence from hotels in Orlando, Florida
B Okumus - Journal of Hospitality Marketing & Management, 2020 - Taylor & Francis
Food waste is a vital concern for many hotel firms with significant implications for develo**
competitive strategies, implementing environmental practices, and highlighting corporate …
competitive strategies, implementing environmental practices, and highlighting corporate …
Moving out of the silo: How service quality innovations can develop customer loyalty in Indonesia's hotels
This study developed and empirically tested a model to explore the relationships between
contact personnel, physical environment, service quality, relationship quality, service …
contact personnel, physical environment, service quality, relationship quality, service …
Redefining in-room amenities for hotel staycationers in the new era of tourism: A deep dive into guest well-being and intentions
Three separate studies were undertaken in this study. Study I is motivated to explore and
redefine the in-room amenities and the underlying dimension structure of the in-room …
redefine the in-room amenities and the underlying dimension structure of the in-room …
[HTML][HTML] Analysis of hospitality waste generation: Impacts of services and mitigation strategies
Municipal waste generated by hospitality has become a significant sustainability challenge
for tourist destinations. Ambitious sectoral actions to mitigate waste generation will require …
for tourist destinations. Ambitious sectoral actions to mitigate waste generation will require …
The volatility of bank stock prices and macroeconomic fundamentals in the Pakistani context: an application of GARCH and EGARCH models
Research Background: The banking sector plays a crucial role in the world's economic
development. This research paper evaluates the volatility spillover, symmetric, and …
development. This research paper evaluates the volatility spillover, symmetric, and …
Effect of service quality assessment on perception of TOP hotels in terms of sentiment polarity in the Visegrad group countries
Research background: In the developed countries, the services sector, which also includes
the accommodation services, is a significant source of the gross national product. Tourism …
the accommodation services, is a significant source of the gross national product. Tourism …