Consumer behaviour through the eyes of neurophysiological measures: State‐of‐the‐art and future trends

P Cherubino, AC Martinez-Levy… - Computational …, 2019 - Wiley Online Library
The new technological advances achieved during the last decade allowed the scientific
community to investigate and employ neurophysiological measures not only for research …

Review of the theory, principles, and design requirements of human-centric Internet of Things (IoT)

KF Ystgaard, L Atzori, D Palma, PE Heegaard… - Journal of Ambient …, 2023 - Springer
The rapid evolution of Internet of Things (IoT) technologies, with ever more profound
implications for humans and societies, has triggered visions and initiatives to re-align the …

The user experience of ChatGPT: Findings from a questionnaire study of early users

M Skjuve, A Følstad, PB Brandtzaeg - Proceedings of the 5th …, 2023 - dl.acm.org
The launch of ChatGPT has attracted significant attention and showcased the potentially
game-changing capabilities of conversational AI. These capabilities, and lack of user …

Discernible impact of augmented reality on retail customer's experience, satisfaction and willingness to buy

A Poushneh, AZ Vasquez-Parraga - Journal of Retailing and Consumer …, 2017 - Elsevier
User technology has an agreeable impact on consumer decisions; yet the way such impact
takes place may be little known. This study attempts to examine the impact of augmented …

User experience model for augmented reality applications in urban heritage tourism

DI Han, MC tom Dieck, T Jung - Journal of Heritage Tourism, 2018 - Taylor & Francis
ABSTRACT While Augmented Reality (AR) is increasingly being implemented across a
number of industry sectors, an open issue remains over the emotional as well as …

[HTML][HTML] Understanding the user experience of customer service chatbots: An experimental study of chatbot interaction design

IKF Haugeland, A Følstad, C Taylor… - International Journal of …, 2022 - Elsevier
Understanding the user experience of chatbots for customer service is essential to realize
the potential of this technology. Such chatbots are typically designed for efficient and …

Exploiting user experience from online customer reviews for product design

B Yang, Y Liu, Y Liang, M Tang - International Journal of Information …, 2019 - Elsevier
Understanding user experience (UX) becomes more important in a market-driven design
paradigm because it helps designers uncover significant factors, such as user's preference …

From the definition of user experience to a framework to classify its applications in design

A Berni, Y Borgianni - Proceedings of the Design Society, 2021 - cambridge.org
The concept of User Experience (UX) dates back to the 1990s, but a shared definition of UX
is not available. As design integrates UX, different interpretations thereof can complicate the …

Old wine in new bottles or novel challenges: a critical analysis of empirical studies of user experience

JA Bargas-Avila, K Hornbæk - Proceedings of the SIGCHI conference on …, 2011 - dl.acm.org
This paper reviews how empirical research on User Experience (UX) is conducted. It
integrates products, dimensions of experience, and methodologies across a systematically …

User experience: A concept without consensus? Exploring practitioners' perspectives through an international survey

C Lallemand, G Gronier, V Koenig - Computers in human behavior, 2015 - Elsevier
For more than a decade, User Experience (UX) has grown into a core concept of Human–
Computer Interaction (HCI). Practitioners and researchers from a wide range of disciplines …