Product returns management: a comprehensive review and future research agenda
Product return is a critical issue due to the uncertainty associated with the price, demand,
and quality of the product. Thus, businesses must improve their information transparency to …
and quality of the product. Thus, businesses must improve their information transparency to …
Industry 4.0, cleaner production and circular economy: An integrative framework for evaluating ethical and sustainable business performance of manufacturing …
Organizations are increasingly facing pressure for changing manufacturing models from
traditional to sustainable which accordingly reinforces the need for assessing their …
traditional to sustainable which accordingly reinforces the need for assessing their …
E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions
This study proposes and empirically tests a contextualized model for investigating
repurchase intentions of e-commerce consumers as well as their word-of-mouth (WOM) …
repurchase intentions of e-commerce consumers as well as their word-of-mouth (WOM) …
A systematic review of e-tail product returns and an agenda for future research
K Ahsan, S Rahman - Industrial Management & Data Systems, 2022 - emerald.com
Purpose This study conducts a systematic literature review of e-tail product returns research.
E-tail product returns are essentially acquisition of products that have been sold through …
E-tail product returns are essentially acquisition of products that have been sold through …
Strategies to overcome barriers to innovative digitalisation technologies for supply chain logistics resilience during pandemic
Logistics is a crucial function for any organisation. In the scenario of a pandemic or other
disruptions, the role of logistics becomes even more important. Digitalisation of logistics and …
disruptions, the role of logistics becomes even more important. Digitalisation of logistics and …
Boosting online purchase intention in high-uncertainty-avoidance societies: A signaling theory approach
Despite the fact that online purchase intention has been widely investigated, little is known
about the e-retailer-based signals used to reduce online customers' uncertainty perception …
about the e-retailer-based signals used to reduce online customers' uncertainty perception …
How do gratifications to read reviews and perceived reviewers' credibility impact behavioural intentions in fashion e-commerce? A mediating-moderating perspective
H Singh, S Chakrabarti - Computers in Human Behavior, 2023 - Elsevier
This study aims to evaluate the role of gratifications sought from online reviews and
perceptions about reviewers in affecting the behavioural intentions (continuance and …
perceptions about reviewers in affecting the behavioural intentions (continuance and …
Evaluation of strategies to manage risks in smart, sustainable agri‐logistics sector: A Bayesian‐based group decision‐making approach
The agriculture industry is one of India's largest and most important economic contributors.
This is vital to the Indian economy since it contributes around 18% to the GDP and employs …
This is vital to the Indian economy since it contributes around 18% to the GDP and employs …
Strategic drivers to overcome the impacts of the COVID-19 pandemic: implications for ensuring resilience in supply chains
Abstract The recent coronavirus (COVID-19) pandemic has affected the manufacturing
industry's entire supply chain system. It is important to investigate the strategic drivers to deal …
industry's entire supply chain system. It is important to investigate the strategic drivers to deal …
Return management in e-commerce firms: A machine learning approach to predict product returns and examine variables influencing returns
A Mishra, P Dutta - Journal of Cleaner Production, 2024 - Elsevier
The advent of technology with internet penetration has led to exponential growth in sales
through online mediums worldwide. Although the growth has increased sales and created …
through online mediums worldwide. Although the growth has increased sales and created …