Speaker-aware BERT for multi-turn response selection in retrieval-based chatbots

JC Gu, T Li, Q Liu, ZH Ling, Z Su, S Wei… - Proceedings of the 29th …, 2020 - dl.acm.org
In this paper, we study the problem of employing pre-trained language models for multi-turn
response selection in retrieval-based chatbots. A new model, named Speaker-Aware BERT …

Users' acceptance of artificial intelligence-based chatbots: an empirical study

M Goli, AK Sahu, S Bag, P Dhamija - International Journal of …, 2023 - igi-global.com
This research examines the effects of factors such as perceived ease of use, perceived
usefulness, perceived enjoyment, innovativeness, perceived information quality, and …

An effective domain adaptive post-training method for bert in response selection

T Whang, D Lee, C Lee, K Yang, D Oh… - arxiv preprint arxiv …, 2019 - arxiv.org
We focus on multi-turn response selection in a retrieval-based dialog system. In this paper,
we utilize the powerful pre-trained language model Bi-directional Encoder Representations …

Topic-aware multi-turn dialogue modeling

Y Xu, H Zhao, Z Zhang - Proceedings of the AAAI Conference on …, 2021 - ojs.aaai.org
In the retrieval-based multi-turn dialogue modeling, it remains a challenge to select the most
appropriate response according to extracting salient features in context utterances. As a …

Empathetic chatbot enhancement and development: A literature review

AK Wardhana, R Ferdiana… - … Conference on Artificial …, 2021 - ieeexplore.ieee.org
Chatbots are dialog engines for interactive user experience which help by providing
stakeholders such as consumers, device owners, maintenance workers, and so on with real …

MPC-BERT: A pre-trained language model for multi-party conversation understanding

JC Gu, C Tao, ZH Ling, C Xu, X Geng… - arxiv preprint arxiv …, 2021 - arxiv.org
Recently, various neural models for multi-party conversation (MPC) have achieved
impressive improvements on a variety of tasks such as addressee recognition, speaker …

Open-domain dialogue generation: What we can do, cannot do, and should do next

K Kann, A Ebrahimi, J Koh, S Dudy… - Proceedings of the 4th …, 2022 - par.nsf.gov
Human–computer conversation has long been an interest of artificial intelligence and
natural language processing research. Recent years have seen a dramatic improvement in …

Learning an effective context-response matching model with self-supervised tasks for retrieval-based dialogues

R Xu, C Tao, D Jiang, X Zhao, D Zhao… - Proceedings of the AAAI …, 2021 - ojs.aaai.org
Building an intelligent dialogue system with the ability to select a proper response according
to a multi-turn context is a great challenging task. Existing studies focus on building a context …

Challenges and opportunities of education in the COVID-19 pandemic: teacher perception on applying AI chatbot for online language learning

PM Linh, AI Starčič, TT Wu - International Conference on Innovative …, 2022 - Springer
Education has been considerably hindered or interrupted as a result of restrictive
regulations and the building of social distance, making it one of the major sectors of COVID …

Response selection for multi-party conversations with dynamic topic tracking

W Wang, S Joty, SCH Hoi - arxiv preprint arxiv:2010.07785, 2020 - arxiv.org
While participants in a multi-party multi-turn conversation simultaneously engage in multiple
conversation topics, existing response selection methods are developed mainly focusing on …