A review of social media-based public opinion analyses: Challenges and recommendations

X Dong, Y Lian - Technology in Society, 2021 - Elsevier
Compared with survey polls, social media can yield a better and more comprehensive
understanding of public perceptions of special topics in a more scientific manner. However …

Map** the knowledge frontiers of public risk communication in disaster risk management

LA Agyepong, X Liang - Journal of Risk Research, 2023 - Taylor & Francis
Public risk communication (PRC) emerged as an interdisciplinary field in response to the
need for integrative approaches to cope with individual resilience and adaptive behavior …

How dialogic internal communication fosters employees' safety behavior during the COVID-19 pandemic

Y Lee - Public Relations Review, 2022 - Elsevier
As employees return to the workplace amidst the COVID-19 pandemic, ensuring safety and
health at work remains a top priority for organizations. Grounded in dialogic theory and …

[HTML][HTML] Understanding public engagement on twitter using topic modeling: The 2019 Ridgecrest earthquake case

J Ahn, H Son, AD Chung - … journal of information management data insights, 2021 - Elsevier
Twitter is often used to disseminate information during disasters. This study collected and
analyzed tweets related to the July 2019 Ridgecrest earthquake in Southern California from …

[HTML][HTML] Adaptive social media communication for web-based accountability

D Dobija, G Grossi, L Mora, Z Staniszewska… - Government Information …, 2023 - Elsevier
A growing body of research has explored the emergence of new digital forms of public
accountability. Studies in this area show how digital technologies are equipped to support …

Robust crisis communication in turbulent times: Conceptualization and empirical evidence from the United States

W Zhong, Q Hu, N Kapucu - Public Administration, 2023 - Wiley Online Library
Drawing on recent research on robust governance, we conceptualize robust crisis
communication as a dynamic process centered on evolving public communication demands …

Análisis del uso de Twitter como plataforma estratégica de diálogo: las empresas del IBEX35 y la difusión de mensajes sobre COVID

S Miquel Segarra, C Rangel, A Monfort - Revista de Comunicación, 2023 - scielo.org.pe
El trabajo analiza la comunicación realizada por parte de empresas del IBEX35 en
situaciones de crisis para determinar los mecanismos que tratan de favorecer el diálogo …

Toward a caring government: Advancing ethical government public relations with a care-based relationship cultivation model

C Dong, J Morehouse - Journal of Public Relations Research, 2022 - Taylor & Francis
In this study, we explore the potential contribution of care ethics to government-public
relationship (GPR) management. Drawing on the ethics of care and relationship …

Relationship matters: How government organization-public relationship impacts disaster recovery outcomes among multiethnic communities

W Liu, L Ni - Public relations review, 2021 - Elsevier
Government and emergency management (EM) agencies play a leading role in managing
natural disasters. However, it is less well understood how the quality of the relationship …

Source credibility and the information quality matter in public engagement on social networking sites during the COVID-19 crisis

Z Shah, L Wei - Frontiers in psychology, 2022 - frontiersin.org
During the coronavirus disease 2019 (COVID-19) pandemic, people use social networking
sites (SNSs) to seek social support, ease the move toward the social distance, and …