The review aims to explore fuzzy-set qualitative comparative analysis (fsQCA) as a bridge
between the qualitative and quantitative paradigm divide in tourism, leisure, and hospitality …

The purpose of this note is to improve the application of Necessary Condition Analysis
(NCA) in tourism and hospitality research by evaluating current applications. The field has …

Purpose Live streaming commerce, a new form of social commerce where firms integrate
with broadcasters, community members and customers in live chat rooms for real-time …

Despite the growing body of research exploring factors associated with service robot
adoption, the existing comprehension of this emerging technology remains largely …

Framed by social exchange theory and Weber's theory of substantive and formal rationality,
this study investigates the mediating role of residents' perceptions of tourism impacts. It …

Despite its significant benefits, remanufactured products have very limited uptake in the
customer market. Although prior research explored the main motivations of consumer …

Purpose The purpose of this paper is to review what one knows–and does not know about
servicescape and experiencescape. The paper provides a comprehensive …

Women's empowerment has become a crucial component of sustainable tourism
development in tourist destinations. Meanwhile, achieving gender equality and empowering …

In a destination context, the impact of employee service quality on tourist environmentally
responsible behavior (ERB) is examined using a multimethod approach that includes an …

Using data from India and the USA, this research expands the expectation–confirmation
model (ECM) to include constructs like neutral confirmation, customer-to-customer (C2C) …