[HTML][HTML] Servitization: A contemporary thematic review of four major research streams

C Raddats, C Kowalkowski, O Benedettini… - Industrial Marketing …, 2019 - Elsevier
Servitization describes the addition of services to manufacturers' core product offerings to
create additional customer value. This study aims to identify the key themes and research …

Defining service innovation: A review and synthesis

L Witell, H Snyder, A Gustafsson, P Fombelle… - Journal of Business …, 2016 - Elsevier
Research on service innovation appears in several research disciplines, with important
contributions in marketing, management, and operations research. Although the concept is …

Does digital finance promote manufacturing servitization: Micro evidence from China

S Chen, H Zhang - International Review of Economics & Finance, 2021 - Elsevier
China's manufacturing sector is pursuing the connotative growth of service-oriented
transformation. The vigorous development of digital finance has effectively promoted …

Enabling service innovation: A dynamic capabilities approach

D Kindström, C Kowalkowski, E Sandberg - Journal of business research, 2013 - Elsevier
The point of departure for this article is the need for product-centric firms to compete in the
market by adding services to their portfolio, which requires a greater focus on service …

Digitalized product-service systems in manufacturing firms: A case study analysis

C Lerch, M Gotsch - Research-technology management, 2015 - Taylor & Francis
OVERVIEW: The merging trends of digitalization and servitization harbor extensive and
largely unexplored potential for manufacturing firms. Digital systems can be linked with …

Servitization and digitalization in manufacturing: the influence on firm performance

ML Martín-Peña, JM Sánchez-López… - Journal of Business & …, 2019 - emerald.com
Purpose This paper aims to present a comprehensive framework that integrates the
emerging trends of servitization and digitalization in manufacturing. The influence between …

[HTML][HTML] Service growth in product firms: Past, present, and future

C Kowalkowski, H Gebauer, R Oliva - Industrial marketing management, 2017 - Elsevier
Abstract Service growth in product firms is one of the most active service research domains
and is open to a variety of conceptualizations. This article provides a critical inquiry into the …

The impact of digitalization and servitization on the financial performance of a firm: an empirical analysis

M Abou-Foul, JL Ruiz-Alba, A Soares - Production Planning & …, 2021 - Taylor & Francis
Manufacturing firms have vigorously pursued opportunities for profitability and growth
through servitization and digitalization processes. However, the current body of research …

Framing the servitization transformation process: A model to understand and facilitate the servitization journey

T Baines, AZ Bigdeli, R Sousa, A Schroeder - International Journal of …, 2020 - Elsevier
The concept of servitization is well established in the literature, and yet the processes of
organisational change that manufacturers undergo to compete through services have …

Strategy map of servitization

R Rabetino, M Kohtamäki, H Gebauer - International Journal of Production …, 2017 - Elsevier
By representing the servitization of three leading corporations via a strategy map, this
multiple-case study discusses how the strategic logic of servitization can be explained by …