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[HTML][HTML] Nursing and human-computer interaction in healthcare robots for older people: An integrative review
Objectives This study examined the published works related to healthcare robotics for older
people using the attributes of health, nursing, and the human-computer interaction …
people using the attributes of health, nursing, and the human-computer interaction …
Friendly or competent? The effects of perception of robot appearance and service context on usage intention
This study examines the influence of the perception of robot appearance and service context
on customers'/tourists' intention to use robots. Four studies confirm a congruity effect …
on customers'/tourists' intention to use robots. Four studies confirm a congruity effect …
[HTML][HTML] Chatbots' effectiveness in service recovery
Leveraging the computers are social actors theory, in this study, we explore traits of artificial
intelligence-based chatbots that make them perceived as trustworthy, drive consumers to …
intelligence-based chatbots that make them perceived as trustworthy, drive consumers to …
[HTML][HTML] Influences on user trust in healthcare artificial intelligence: a systematic review
Background: Artificial Intelligence (AI) is becoming increasingly prominent in domains such
as healthcare. It is argued to be transformative through altering the way in which healthcare …
as healthcare. It is argued to be transformative through altering the way in which healthcare …
Source credibility and emotions generated by robot and human influencers: the perception of luxury brand representatives
Social Robots are increasingly encroaching into our daily lives by interacting with humans
on the Internet. Luxury brands use Social Media Influencers to create brand awareness and …
on the Internet. Luxury brands use Social Media Influencers to create brand awareness and …
How service robots' human-like appearance impacts consumer trust: a study across diverse cultures and service settings
Purpose This study aims to compares the effects of different human-like appearances (low
vs. medium vs. high) of service robots (SRs) on consumer trust in service robots (CTSR) …
vs. medium vs. high) of service robots (SRs) on consumer trust in service robots (CTSR) …
The role of cuteness on consumer attachment to artificial intelligence agents
Purpose This paper identifies the effects of different dimensions of the cuteness (ie baby
schema cuteness and whimsical cuteness) of artificial intelligence (AI) agents on attachment …
schema cuteness and whimsical cuteness) of artificial intelligence (AI) agents on attachment …
Service robot's responses in service recovery and service evaluation: The moderating role of robots' social perception
Service robots are used in all aspects of the service industry and improve business
efficiency dramatically. However, service robot failures are also prevalent. This paper …
efficiency dramatically. However, service robot failures are also prevalent. This paper …
In robot we trust? The effect of emotional expressions and contextual cues on anthropomorphic trustworthiness
Following the evolution of technology and its application in various daily contexts, social
robots work as an advanced artificial intelligence (AI) system to interact with humans …
robots work as an advanced artificial intelligence (AI) system to interact with humans …
The perceived credibility of human-like social robots: virtual influencers in a luxury and multicultural context
Purpose Social robots are invading our daily lives. Recently, thanks to artificial intelligence,
humanoid social robots have been developed and influence individuals on social media …
humanoid social robots have been developed and influence individuals on social media …