The needs–affordances–features perspective for the use of social media

E Karahanna, SX Xu, Y Xu, N Zhang - MIS quarterly, 2018 - JSTOR
The paper develops a needs–affordances–features (NAF) perspective on social media use
which posits that individuals' psychological needs motivate their use of social media …

Transforming the customer experience through new technologies

WD Hoyer, M Kroschke, B Schmitt… - Journal of …, 2020 - journals.sagepub.com
New technologies such as Internet of Things (IoT), Augmented Reality (AR), Virtual Reality
(VR), Mixed Reality (MR), virtual assistants, chatbots, and robots, which are typically …

What is the Metaverse and who seeks to define it? Map** the site of social construction

M Dolata, G Schwabe - Journal of Information Technology, 2023 - journals.sagepub.com
The Metaverse has become a buzz-phrase among tech businesses. Facebook's rebranding
to Meta is symptomatic of this. Many firms and other actors are trying to shape visions of the …

Impacts of the use of social network sites on users' psychological well‐being: A systematic review

SS Erfani, B Abedin - Journal of the Association for Information …, 2018 - Wiley Online Library
As Social Network Sites (SNSs) are increasingly becoming part of people's everyday lives,
the implications of their use need to be investigated and understood. We conducted a …

How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents

S Moussawi, M Koufaris, R Benbunan-Fich - Electronic Markets, 2021 - Springer
A personal intelligent agent (PIA) is a system that acts intelligently to assist a human using
natural language. Examples include Siri and Alexa. These agents are powerful computer …

Exploring the effect of overload on the discontinuous intention of social media users: An SOR perspective

X Cao, J Sun - Computers in human behavior, 2018 - Elsevier
Pervasive social media access has induced excessive technology use that can lead to
overload, which may produce negative psychological and behavioral consequences for …

Investigating the elicitation of employees' support towards digital workplace transformation

C Meske, I Junglas - Behaviour & Information Technology, 2021 - Taylor & Francis
Digital transformation is currently one of the most prominent topics in information systems
research. Existing work in this context mainly focuses on the digitalisation of business …

Does sociability quality of web-based collaborative learning information system influence students' satisfaction and system usage?

M Salam, MS Farooq - International Journal of Educational Technology in …, 2020 - Springer
The use of collaborative learning technologies is a stimulating element of collaborative
learning process, where social interaction and collaboration are key factors. This research …

Social presence in virtual world collaboration

SC Srivastava, S Chandra - MIS quarterly, 2018 - JSTOR
The life-like collaborative potential offered by virtual worlds (VWs) has sparked significant
interest for companies to experiment with VWs in order to organize convenient, cost-effective …

Designing anthropomorphic enterprise conversational agents

S Diederich, AB Brendel, LM Kolbe - Business & Information Systems …, 2020 - Springer
The increasing capabilities of conversational agents (CAs) offer manifold opportunities to
assist users in a variety of tasks. In an organizational context, particularly their potential to …