Co** during public service delivery: A conceptualization and systematic review of the literature

LLG Tummers, V Bekkers, E Vink… - Journal of Public …, 2015 - academic.oup.com
Frontline workers, such as teachers and social workers, often experience stress when
delivering public services to clients, for instance because of high workloads. They adapt by …

[PDF][PDF] A systematic literature review of work stress

R Burman, TG Goswami - International Journal of Management …, 2018 - academia.edu
Purpose-The purpose of this paper was to review Work stress literature and its various
definitions, demographics, methodologies and industries/research unit …

Statutory social workers: Stress, job satisfaction, co**, social support and individual differences

S Collins - British journal of social work, 2008 - academic.oup.com
Many pieces of research have been undertaken in recent years that consider stress in
statutory social work. The research has tended, inevitably, to focus on negatives in social …

Why are they leaving? Factors affecting intention to leave among social workers in child welfare

P Tham - British journal of social work, 2007 - academic.oup.com
This article addresses a topic that has not previously been researched in Sweden, ie factors
associated with the intention of social workers to leave their place of work. A comprehensive …

[BOOK][B] Leadership in organizations

J Storey - 2004 - api.taylorfrancis.com
I wanna be the leader I wanna be the leader Can I be the leader? Can I? I can? Promise?
Promise? Yippee I'm the leader I'm the leader OK what shall we do?(Roger McGough,'The …

Social workers, resilience, positive emotions and optimism

S Collins - Practice, 2007 - Taylor & Francis
Literature on stress and social work emphasises the importance of the structural and
organisational context for social work. Less attention has been given to differences between …

Enhancing job satisfaction through work–family enrichment and perceived supervisor support: The case of Australian social workers

P Kalliath, T Kalliath, XW Chan, C Chan - Personnel Review, 2020 - emerald.com
Purpose Drawing on the conservation of resources theory and social exchange theory, this
study aims to examine the underlying relationships linking work-to-family enrichment (WFE) …

Personal and organizational diversity factors' impact on social workers' job satisfaction: Results from a national internet-based survey

SP Acquavita, J Pittman, M Gibbons… - … in Social Work, 2009 - Taylor & Francis
A national online survey examined the relationship among minority status, workplace racial
composition, perceived inclusion, organization diversity, and job satisfaction for social work …

“You get what you appreciate” Effects of leadership on job satisfaction, affective commitment and organisational citizenship behaviour

A Hassi - International Journal of Organizational Analysis, 2019 - emerald.com
Purpose The purpose of this study is to examine the influences of transactional and
transformational leadership styles on employee job satisfaction, employee affective …

Working in human services: How do experiences and working conditions in child welfare social work compare?

P Tham, G Meagher - British journal of social work, 2009 - academic.oup.com
Child welfare agencies in many rich countries are having difficulty recruiting and retaining
social workers. However, these problems are not unique to child welfare: retention problems …