This paper builds a conceptual reflection leading to the proposition of the customer
experiential knowledge management (CEKM) approach. The challenge, here, is how to …

Providing consumers with unique experiences and immersing them in original contexts are
the goals of web entrepreneurs. Researchers and web entrepreneurs have expressed a …

The purpose of this article is twofold: to explore the components of the museum experience
with mediation devices (audio guides, interactive terminals, SmartPhones, touch-screen …

La notion d'expérience de consommation souffre encore d'un déficit de conceptualisation.
Cette recherche tente d'y remédier, par une approche inductive, fondée sur l'analyse de …

Online streaming has become more widespread in the opera sector as in other performing
arts. This broadcasting technique can help opera houses reach a wider audience and …

Purpose The present study is part of a joint effort to gain a holistic understanding of the
consumption experience. This paper aims to understand the essence of the winery …

Purpose This study is exploratory in nature. The purpose of this paper is to examine the
intention to use smartphones by mobile users for m-services in a growing market. In fact, it …

In most cases, the research focused on the discussion of Modernism-Postmodernism
dichotomy without explicitly bringing to light the impact of this transition on the theory of …

The notion of consumption experience still suffers from a lack of conceptualization. This
inductive study, based on the analysis of life narratives, is an attempt to remedy the problem …

Streaming poses a great challenge to opera managers, who are increasingly wondering
whether it is relevant to develop this recent broadcast mode. This channel can help them …