With remarkable growth of ICT development and the Internet popularity, the widespread use
of the electronic service is becoming inevitable. Furthermore, as the user adoption plays an …

The primary aim of the study is to examine the effects of services marketing mix elements on
Indian customer for making the appropriate marketing mix strategy in banking services …

Recent growth in information technology has set the pace for an electronic revolution
leading to emergence of electronic services. Business to consumer e-service assists …

This study explores how internal marketing influences employees' perceived ability to
deliver service quality in the conventional banking industry in Oman. The influence of …

Purpose Security has been a critical matter in the development of electronic services. The
purpose of this research is to develop a new model to help e-service practitioners and …

The goal of this research is to investigate the determinants of subjective health and quality of
life with a particular focus on middle-and old-aged citizens. Subjective health is an …

Contribution: This paper identifies key motivational influences affecting students' choice of
one of the following majors: electrical, computer and mechatronics (ECM). The findings …

In light of the increasing importance of citizen-centricity in public services, one approach
technologically advanced public organizations take is to integrate proactivity into their …

Banking plays a vital role in the financial life of an industry, and the significance of banks can
be realized from the fact that they are measured as to be the life‐blood of the modern …

How human-computer interaction affects customer electronic service quality satisfaction is
an important issue that electronic service-based companies need to consider. This paper …