Tackling consumer information asymmetry and perceived uncertainty for luxury re-commerce through seller signals

S Pandey, S Mittal, D Chawla - Journal of Retailing and Consumer Services, 2024 - Elsevier
Online retailers struggle with consumers' information asymmetry and perceived uncertainty
due to the virtual nature of shop** that lacks the tangibility of the in-person experience …

Enhance green purchase intentions: The roles of green perceived value, green perceived risk, and green trust

YS Chen, CH Chang - Management decision, 2012 - emerald.com
Purpose–The purpose of this study is to develop an original framework to explore the
influences of green perceived value and green perceived risk on green purchase intentions …

Greenwash and green trust: The mediation effects of green consumer confusion and green perceived risk

YS Chen, CH Chang - Journal of business ethics, 2013 - Springer
The paper explores the influence of greenwash on green trust and discusses the mediation
roles of green consumer confusion and green perceived risk. The research object of this …

What signal are you sending? How website quality influences perceptions of product quality and purchase intentions

JD Wells, JS Valacich, TJ Hess - MIS quarterly, 2011 - JSTOR
An electronic commerce marketing channel is fully mediated by information technology,
strip** away much of a product's physical informational cues, and creating information …

Towards green trust: The influences of green perceived quality, green perceived risk, and green satisfaction

YS Chen, CH Chang - Management decision, 2013 - emerald.com
Purpose–This study aims to combine the literature on green marketing and relationship
marketing into a new managerial framework of green trust. In addition, this study seeks to …

Signaling theory and information asymmetry in online commerce

T Mavlanova, R Benbunan-Fich, M Koufaris - Information & management, 2012 - Elsevier
An e-business environment results in information asymmetry because buyers cannot
physically evaluate the quality of products and easily assess the trustworthiness of sellers …

Impact of green trust and green perceived quality on green purchase intentions: A moderation study

A Wasaya, MA Saleem, J Ahmad, M Nazam… - Environment …, 2021 - Springer
The current study explores the role of green trust, green perceived risk and green perceived
quality in changing green purchase intention. Environmental awareness plays the role of a …

Travel web-site design: Information task-fit, service quality and purchase intention

AN Dedeke - Tourism management, 2016 - Elsevier
Several studies have explored how buyers form intentions to purchase products online.
However, few studies have focused on the role that information-task fit and website design …

Reputation and its consequences in Fintech services: the case of mobile banking

YTH Nguyen, T Tapanainen… - International Journal of …, 2022 - emerald.com
Purpose Recently, traditional financial institutions are facing strong competition from
disruptive innovators (Fintech firms) forcing them to increasingly invest in new IT solutions to …

The role of external and internal signals in E-commerce

T Mavlanova, R Benbunan-Fich, G Lang - Decision Support Systems, 2016 - Elsevier
Online markets present a challenging environment to evaluate experience products,
especially products sold by unknown online sellers. To alleviate this problem, unknown …